Barriers to use

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Barriers to use: usability and content accessibility on the Web's most popular sites

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ACM Conference on Universal Usability archive
Proceedings on the 2000 conference on Universal Usability table of contents

Arlington, Virginia, United States

Pages: 139 - 144

Year of Publication: 2000

ISBN:1-58113-314-6

Authors

Terry Sullivan	Univ. of North Texas, Denton
Rebecca Matson	Univ. of North Texas, Denton

Sponsors

USACM : United States Association for Computational Mechanics
AFIHM : Ass. Francophone d'Interaction Homme-Machine
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGDOC: ACM Special Interest Group for Design of Communications
SIGIR: ACM Special Interest Group on Information Retrieval
British HCI Group :
American Library Association : American Library Association Office of Info. Systems Policy
SIGCAPH: ACM SIGCAPH Computers and the Physically Handicapped
SIGCAS: ACM Special Interest Group on Computers and Society
SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 22, Downloads (12 Months): 177, Citation Count: 19

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ABSTRACT

Content accessibility is a key feature in highly usable Web sites, but reports in the popular press typically report that 95% or more of all Web sites are inaccessible to users with disabilities. The present study is a content accessibility compliance audit of 50 of the Web's most popular sites, undertaken to determine if content accessibility can be conceived and reported in continuous, rather than dichotomous, terms. Preliminary results suggest that a meaningful ordinal ranking of content accessibility is not only possible, but also correlates significantly with the results of independent automated usability assessment procedures.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	http://www.alexa.com
	2	Cited on http://www.w3.org/WAI/Overview.html
	3	Cited on http://www.w3.org:80/Press/WAI-Launch
	4	Bohman, Paul (2000) The Applicability of the A.D.A. to the Internet. CPD News. Available online: http :/ /www. webairn, org/articles/ada
	5	Brajnik, G. (2000) Automatic Web Usability Evaluation: Where is the Limit? Proceedings of the 6th Conference on Human Factors and the Web
	6	Bosah L. Ebo, Cyberghetto or Cybertopia?: Race, Class, and Gender on the Internet, Greenwood Publishing Group Inc., Westport, CT, 1998
	7	Engelman, L. (1995) The Great Equalizer. Available online:http://www.internetworld, com/prinffmonthly/19 95/07/foundit.htm {1999, April 7}.
	8	http://www.usablenet.com
	9	Web blind spots By Lisa Vaas, PC Week Online April 10, 2000 available: http://www.zdnet.com/pcweek/stories/news/0,4153,250 5714,00.html}
	10	http://www.w3.org
	11	http://www.w3.org/Consortium/Points/
	12	http://www.w3.org/Consortium/
	13	http://www.w3.org/TR}WAI-WEBCONTENT/
	14	http://www.w3.org/WAI/
	15	http://www.webaim.org/
	16	http://www.cnnfn.com/2000/02/02/technology/amazon/

CITED BY 19

	Jonathan Lazar, The World Wide Web, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	Helen Petrie , Fraser Hamilton , Neil King, Tension, what tension?: Website accessibility and visual design, Proceedings of the 2004 international cross-disciplinary workshop on Web accessibility (W4A), May 18, 2004, New York City, New York
	Ted Wattenberg, Beyond standards: reaching usability goals through user participation, ACM SIGACCESS Accessibility and Computing
	Jennifer Mankoff , Holly Fait , Tu Tran, Is your web page accessible?: a comparative study of methods for assessing web page accessibility for the blind, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	Eduardo Hideki Tanaka , Sílvia Amélia Bim , Heloísa Vieira da Rocha, Comparing accessibility evaluation and usability evaluation in HagáQuê, Proceedings of the 2005 Latin American conference on Human-computer interaction, p.139-147, October 23-26, 2005, Cuernavaca, Mexico
	Bambang Parmanto , Xiaoming Zeng, Metric for web accessibility evaluation, Journal of the American Society for Information Science and Technology, v.56 n.13, p.1394-1404, November 2005
	Yui-Liang Chen , Yen-Yu Chen , Monica Shao, 2005 accessibility diagnosis on the government web sites in Taiwan, R.O.C., Proceedings of the 2006 international cross-disciplinary workshop on Web accessibility (W4A): Building the mobile web: rediscovering accessibility?, May 22-22, 2006, Edinburgh, U.K.
	André P. Freire , Thiago J. Bittar , Renata P. M. Fortes, An approach based on metrics for monitoring web accessibility in Brazilian municipalities web sites, Proceedings of the 2008 ACM symposium on Applied computing, March 16-20, 2008, Fortaleza, Ceara, Brazil
	Nicholas C. Romano, Jr., Customer Relationship Management for the Web-Access Challenged: Inaccessibility of Fortune 250 Business Web Sites, International Journal of Electronic Commerce, v.7 n.2, p.81-117, Number 2/Winter 2002/03
	Jonathan Lazar , Jinjuan Feng , Aaron Allen, Determining the impact of computer frustration on the mood of blind users browsing the web, Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility, October 23-25, 2006, Portland, Oregon, USA
	Jonathan Lazar , Gabriele Meiselwitz , Jinjuan Feng, Understanding web credibility: a synthesis of the research literature, Foundations and Trends in Human-Computer Interaction, v.1 n.2, p.139-202, January 2007
	Stefan Leuthold , Javier A. Bargas-Avila , Klaus Opwis, Beyond web content accessibility guidelines: Design of enhanced text user interfaces for blind internet users, International Journal of Human-Computer Studies, v.66 n.4, p.257-270, April, 2008
	André P. Freire , Renata P. M. Fortes , Marcelo A. S. Turine , Debora M. B. Paiva, An evaluation of web accessibility metrics based on their attributes, Proceedings of the 26th annual ACM international conference on Design of communication, September 22-24, 2008, Lisbon, Portugal
	Giorgio Brajnik , Raffaella Lomuscio, SAMBA: a semi-automatic method for measuring barriers of accessibility, Proceedings of the 9th international ACM SIGACCESS conference on Computers and accessibility, October 15-17, 2007, Tempe, Arizona, USA
	Myriam Arrue , Inmaculada Fajardo , Juan Miguel Lopez , Markel Vigo, Interdependence between technical web accessibility and usability: its influence on web quality models, International Journal of Web Engineering and Technology, v.3 n.3, p.307-328, January 2007
	Rui Lopes , Luis Carriço, On the credibility of wikipedia: an accessibility perspective, Proceeding of the 2nd ACM workshop on Information credibility on the web, October 30-30, 2008, Napa Valley, California, USA
	Pornpat Sirithumgul , Atiwong Suchato , Proadpran Punyabukkana, Quantitative evaluation for web accessibility with respect to disabled groups, Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A), April 20-21, 2009, Madrid, Spain
	Silvia Mirri , Ludovico Antonio Muratori , Marco Roccetti , Paola Salomoni, Metrics for accessibility on the Vamolà project, Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A), April 20-21, 2009, Madrid, Spain
	Benoît Pellan , Cyril Concolato, Authoring of scalable multimedia documents, Multimedia Tools and Applications, v.43 n.3, p.225-252, July 2009