i2i trust in e-commerce

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i2i trust in e-commerce

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Communications of the ACM archive
Volume 43 , Issue 12 (December 2000) table of contents

Pages: 41 - 44

Year of Publication: 2000

ISSN:0001-0782

Authors

Judith S. Olson	Univ. of Michigan, Ann Arbor
Gary M. Olson	Univ. of Michigan, Ann Arbor

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 21, Downloads (12 Months): 177, Citation Count: 27

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Axelrod, R. The Evolution of Cooperation. Basic Books, New York, NY, 1984.
	2	Drolet, A. and Morris, M. Rapport in conflict resolution: Accounting for how nonverbal exchange fosters coordination on mutually beneficial settlements to mixed motive conflicts. J. Experi. Soc. Psych. 36, 1 (2000), 26-50.
	3	Fukuyama, F. Trust: The Social Virtues and the Creation of Prosperity. Free Press, New York, 1995.
	4	Carlos Jensen , Shelly D. Farnham , Steven M. Drucker , Peter Kollock, The effect of communication modality on cooperation in online environments, Proceedings of the SIGCHI conference on Human factors in computing systems, p.470-477, April 01-06, 2000, The Hague, The Netherlands [doi>10.1145/332040.332478]
	5	Kiesler, S., Sproull, L, and Waters, K. Prisoner's dilemma experiment on cooperation with people and human-like computers. J. Pers. Soc. Psych. 70, 1 (1996), 47-65.
	6	Moore, D., Kurtzberg, T., Thompson, L. Long and short routes to suc-cess in electronically mediated negotiations: Group affiliations and good vibrations. Org. Behav. Hum. Decis. Process. 77, 1 (1999) 22-43.
	7	Olson, G. and Olson, J. Distance matters. Hum. Comput. Interact. (in press).
	8	Judith S. Olson , Gary M. Olson , David K. Meader, What mix of video and audio is useful for small groups doing remote real-time design work?, Proceedings of the SIGCHI conference on Human factors in computing systems, p.362-368, May 07-11, 1995, Denver, Colorado, United States [doi>10.1145/223904.223951]
	9	Elena Rocco, Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact, Proceedings of the SIGCHI conference on Human factors in computing systems, p.496-502, April 18-23, 1998, Los Angeles, California, United States [doi>10.1145/274644.274711]
	10	Rocco, E , Finholt, T., Hofer, E., and Herbsleb, J. Designing as if trust mattered. Collaboratory for Research on Electronic Work (CREW) tech. rep., University of Michigan, Ann Arbor, 2000.

CITED BY 27

	Bill Welty , Irma Becerra-Fernandez, Managing trust and commitment in collaborative supply chain relationships, Communications of the ACM, v.44 n.6, p.67-73, June 2001
	Primoz Perc, Reasoning about the role of information systems in trusting decisions, Proceedings of the 2001 international conference on Information systems technology and its applications, p.85-97, June 13-15, 2001, Kharkiv, Ukraine
	Nancy A. Van House, Trust and epistemic communities in biodiversity data sharing, Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries, July 14-18, 2002, Portland, Oregon, USA
	Batya Friedman , Peter H. Kahn, Jr., Human values, ethics, and design, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	Troy J. Strader , Sridhar N. Ramaswami, The value of seller trustworthiness in C2C online markets, Communications of the ACM, v.45 n.12, p.45-49, December 2002
	Cynthia L. Corritore , Beverly Kracher , Susan Wiedenbeck, On-line trust: concepts, evolving themes, a model, International Journal of Human-Computer Studies, v.58 n.6, p.737-758, June 2003
	Pamela Briggs , Bryan Burford , Antonella De Angeli , Paula Lynch, Trust in online advice, Social Science Computer Review, v.20 n.3, p.321-332, Fall 2002
	G. David Garson, Toward an information technology research agenda for public administration, Public information technology: policy and management issues, Idea Group Publishing, Hershey, PA, 2003
	Marios Koufaris , William Hampton-Sosa, The development of initial trust in an online company by new customers, Information and Management, v.41 n.3, p.377-397, January 2004
	Imran Bashir , Enrico Serafini , Kevin Wall, Securing network software applications: introduction, Communications of the ACM, v.44 n.2, p.28-30, Feb. 2001
	B. J. Fogg , Cathy Soohoo , David R. Danielson , Leslie Marable , Julianne Stanford , Ellen R. Tauber, How do users evaluate the credibility of Web sites?: a study with over 2,500 participants, Proceedings of the 2003 conference on Designing for user experiences, June 06-07, 2003, San Francisco, California
	Sang M. Lee , Sang-Gun Lee , Sangjin Yoo, An integrative model of computer abuse based on social control and general deterrence theories, Information and Management, v.41 n.6, p.707-718, July 2004
	Rita Walczuch , Henriette Lundgren, Psychological antecedents of institution-based consumer trust in e-retailing, Information and Management, v.42 n.1, p.159-177, December 2004
	Carol Saunders , Yu Andy Wu , Yuzhu Li , Shawn Weisfeld, Interorganizational trust in B2B relationships, Proceedings of the 6th international conference on Electronic commerce, October 25-27, 2004, Delft, The Netherlands
	Sameer Prasad , Jasmine Tata, Publication patterns concerning the role of teams/groups in the information systems literature from 1990 to 1999, Information and Management, v.42 n.8, p.1137-1148, December 2005
	Dan J. Kim , Yong I. Song , S. B. Braynov , H. R. Rao, A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia/practitioner perspectives, Decision Support Systems, v.40 n.2, p.143-165, August 2005
	Nicholas C. Romano, Jr. , Jerry Fjermestad, Electronic Commerce Customer Relationship Management: An Assessment of Research, International Journal of Electronic Commerce, v.6 n.2, p.61-113, Number 2/Winter 2001/02
	Ernst Bekkering , J.P. Shim, Trust in videoconferencing, Communications of the ACM, v.49 n.7, p.103-107, July 2006
	Solomon Antony , Zhangxi Lin , Bo Xu, Determinants of escrow service adoption in consumer-to-consumer online auction market: an experimental study, Decision Support Systems, v.42 n.3, p.1889-1900, December 2006
	Kuldeep Kumar , Irma Becerra-Fernandez, Interaction technology: Speech act based information technology support for building collaborative relationships and trust, Decision Support Systems, v.43 n.2, p.584-606, March, 2007
	Melanie J. Ashleigh , Joe Nandhakumar, Trust and technologies: Implications for organizational work practices, Decision Support Systems, v.43 n.2, p.607-617, March, 2007
	William Hampton-Sosa , Marios Koufaris, The Effect of Web Site Perceptions on Initial Trust in the Owner Company, International Journal of Electronic Commerce, v.10 n.1, p.55-81, Number 1/Fall 2005
	Paul A. Pavlou, Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model, International Journal of Electronic Commerce, v.7 n.3, p.101-134, Number 3/Spring 2003
	Dennis van Heijst , Rob Potharst , Michiel van Wezel, A support system for predicting eBay end prices, Decision Support Systems, v.44 n.4, p.970-982, March, 2008
	Dan J. Kim , Donald L. Ferrin , H. Raghav Rao, A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents, Decision Support Systems, v.44 n.2, p.544-564, January, 2008
	Regina Connolly, Trust and the virtual environment: research and methodological considerations, International Journal of Networking and Virtual Organisations, v.5 n.3/4, p.259-274, June 2008
	Ying Sai, Transparent Safe, Decision Support Systems, v.46 n.1, p.41-51, December, 2008