Finance with a personalized touch

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Finance with a personalized touch

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Communications of the ACM archive
Volume 43 , Issue 8 (August 2000) table of contents

Pages: 30 - 34

Year of Publication: 2000

ISSN:0001-0782

Authors

Nigel Wells	IBM United Kingdom Ltd., Manchester, UK
Jeff Wolfers	HSBC Holdings plc, London, UK

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 4, Downloads (12 Months): 85, Citation Count: 7

Additional Information:

references cited by index terms review collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Hagen, H. and Souza, R. Smart personalization. The Forrester Report 9July 1999).
	2	Kendrick, J. W. and Kendrick, J. B. Personal Productivity: How to Increase Your Stisfaction in Living. M. E. Sharpe, Armonk, N.Y., 1988.

CITED BY 7

	Sarah Spiekermann , Jens Grossklags , Bettina Berendt, E-privacy in 2nd generation E-commerce: privacy preferences versus actual behavior, Proceedings of the 3rd ACM conference on Electronic Commerce, p.38-47, October 14-17, 2001, Tampa, Florida, USA
	Charalampos Vassiliou , Dimitrios Stamoulis , Anastasios Spiliotopoulos , Drakoulis Martakos, Creating adaptive web sites using personalization techniques: a unified, integrated approach and the role of evaluation, Adaptive evolutionary information systems, Idea Group Publishing, Hershey, PA, 2003
	Yvette Blount , Tanya Castleman , Paula M. C. Swatman, E-commerce and human resource management: theortical approaches and issues for the banking industry, Seeking sucess in E-business: a multidisciplinary approach, Kluwer Academic Publishers, Norwell, MA, 2003
	Tim F. Paymans , Jasper Lindenberg , Mark Neerincx, Usability trade-offs for adaptive user interfaces: ease of use and learnability, Proceedings of the 9th international conference on Intelligent user interface, January 13-16, 2004, Funchal, Madeira, Portugal
	Herbjørn Nysveen , Per E. Pederson, An exploratory study of customers' perception of company web sites offering various interactive applications: moderating effects of customers' internet experience, Decision Support Systems, v.37 n.1, p.137-150, April 2004
	Chien-Chih Yu, A web-based consumer-oriented intelligent decision support system for personalized e-services, Proceedings of the 6th international conference on Electronic commerce, October 25-27, 2004, Delft, The Netherlands
	Mithilesh Kumar , Akhilesh Gupta , Sharad Saha, An approach to adaptive user interfaces using interactive media systems, Proceedings of the 11th international conference on Intelligent user interfaces, January 29-February 01, 2006, Sydney, Australia

INDEX TERMS

Primary Classification:
J. Computer Applications
J.1 ADMINISTRATIVE DATA PROCESSING
Subjects: Financial (e.g., EFTS)

Additional Classification:
H. Information Systems
H.1 MODELS AND PRINCIPLES
H.1.2 User/Machine Systems
Subjects: Human factors

General Terms:
Economics, Human Factors

REVIEW

"Daniel J. Schuster : Reviewer"

A bank simply wants to provide good service and make a profit. This is not so easy today, and promises to be even more challenging tomorrow. Technology makes it possible to deliver a service through different channels, some of which cost the b more...

Collaborative Colleagues:

Nigel Wells: colleagues

Jeff Wolfers: colleagues

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