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Bridging worlds: the IT support professional as interpreter between cultures
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Source User Services Conference archive
Proceedings of the 27th annual ACM SIGUCCS conference on User services: Mile high expectations table of contents
Denver, Colorado, United States
Pages: 185 - 189  
Year of Publication: 1999
ISBN:1-58113-144-5
Author
Don Rea  Bucknell University, Lewisburg, PA
Sponsor
SIGUCCS: ACM Special Interest Group on University and College Computing Services
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 1,   Downloads (12 Months): 7,   Citation Count: 0
Additional Information:

references   index terms   collaborative colleagues  

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Anderson, P.W. More Is Different in Science 177, 393-396
 
2
Business Wire Business Editors and Technology Writers. http://www.businesswire.com/webbox/bw. 113098/ 1067784.htm.
 
3
Cooper, A. About Face. IDG Books Worldwide, Foster City, CA, 1995, 27-31.
 
4
Cottrell, J. The Diffusion of Innovations. http ://cit.uvm.edu/projects/Presentations/diffusion.jrc/ Handout.pdf
 
5
Raymond, E.S. (ed.) The Jargon File 4.0.0. http ://www.j argon.net/j argonfile/
 
6
Sherry Turkle, Growing up in the culture of simulation, Beyond calculation: the next fifty years, Copernicus, New York, NY, 1997

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.7 THE COMPUTING PROFESSION

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Training, help, and documentation

  J. Computer Applications
  J.1 ADMINISTRATIVE DATA PROCESSING
      Subjects: Education

  K. Computing Milieux
  K.3 COMPUTERS AND EDUCATION
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS


General Terms:
Design, Human Factors, Management, Measurement, Performance


Keywords:
culture, emergence, end user, interpretation, support

Collaborative Colleagues:
Don Rea: colleagues

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