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Focus on service departmental web site reorganization
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Source User Services Conference archive
Proceedings of the 27th annual ACM SIGUCCS conference on User services: Mile high expectations table of contents
Denver, Colorado, United States
Pages: 56 - 60  
Year of Publication: 1999
ISBN:1-58113-144-5
Author
Janice G. El-Bayoumi  Manager of Support Services, Dept. of Computing Services, University of New Brunswick, PO Box 4400, Fredericton, NB, Canada E3B5A3
Sponsor
SIGUCCS: ACM Special Interest Group on University and College Computing Services
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 2,   Downloads (12 Months): 10,   Citation Count: 0
Additional Information:

references   index terms   collaborative colleagues  

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Fox, Jim. "Unity Among Web Pages", (SUNEXPERT, The Server/Workstation Magazine, August 1998, Vol. 9 No.8).
 
2
McClure, Polley A., and Smith, John W., and Sitko, Toby D. "The Crisis in Information Technology Support: Has Our Current Model Reached Its Limit?", (CAUSE PUB3016, 1997).
 
3
Robin Williams, The non-designer's design book: design and typographic principles for the visual novice, Peachpit Press, Berkeley, CA, 1994

INDEX TERMS

Primary Classification:
  J. Computer Applications
  J.1 ADMINISTRATIVE DATA PROCESSING
      Subjects: Education

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.5 On-line Information Services
          Subjects: Web-based services
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Web-based interaction

  K. Computing Milieux
  K.3 COMPUTERS AND EDUCATION


General Terms:
Design, Human Factors, Management, Performance


Keywords:
communication, customer, service, support, web

Collaborative Colleagues:
Janice G. El-Bayoumi: colleagues

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