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Privacy in e-commerce: examining user scenarios and privacy preferences
Full text PdfPdf (199 KB)
Source Electronic Commerce archive
Proceedings of the 1st ACM conference on Electronic commerce table of contents
Denver, Colorado, United States
Pages: 1 - 8  
Year of Publication: 1999
ISBN:1-58113-176-3
Authors
Mark S. Ackerman  Information and Computer Science, University of California, Irvine, Irvine, CA
Lorrie Faith Cranor  AT&T Labs-Research, Shannon Laboratory, Florham Park, NJ
Joseph Reagle  World Wide Web Consortium, MIT, Cambridge, MA
Sponsor
SIGEcom: ACM Special Interest Group on Electronic Commerce
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 37,   Downloads (12 Months): 343,   Citation Count: 67
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

1
Mark S. Ackerman , Lorrie Cranor, Privacy critics: UI components to safeguard users' privacy, CHI '99 extended abstracts on Human factors in computing systems, May 15-20, 1999, Pittsburgh, Pennsylvania  [doi>10.1145/632716.632875]
2
Paola Benassi, TRUSTe: an online privacy seal program, Communications of the ACM, v.42 n.2, p.56-59, Feb. 1999  [doi>10.1145/293411.293461]
 
3
Cranor, Lorrie F. and Joseph Reagle (1998). Designing a Social Protocol: Lessons Learned from the Platform for Privacy Preferences Project. In Jeffrey K. MacKie-Mason and David Waterman, eds., Telephony, the Internet, and the Media. Mahwah: Lawrence Erlbaum Associates.
 
4
Cranor, Lorrie F., Joseph Reagle, and Mark S. Ackerman (1999). Beyond Concern: Understanding Net Users' Attitudes about Online Privacy. AT&T Labs-Research technical report TR 99.4.3. http://www.research.att.com/library/trs/TRs/99/99.4.
 
5
Culnan, Mary J. (1993). "How did they get my name?": an exploratory investigation of consumer attitudes toward secondary information use. MIS Quarterly 17:341-364.
 
6
Georgia Tech Graphics, Visualization & Usability Center (1998). GVU's 10th WWW User Survey. http ://www. gvu. gatech, edu/usersurveys
 
7
Hine, Christine and Juliet Eve (1998). Privacy in the marketplace. The Information Society 14(4):253-262.
 
8
Milne, George R. and Maria-Eugenia Boza (1998). Trust and Concern in Consumers' Perceptions of Marketing Information Management Practices. Marketing Science Institute Working Paper Report No. 98-117.
 
9
Pew Research Center for the People & the Press (1999). Online Newcomers More Middle-Brow, Less Work-Oriented: The Internet News Audience Goes Ordinary. http://www.peoplepress.org/tech98sum.htm
 
10
Raab, Charles D. and Colin J. Bennett (1998). The Distribution of Privacy Risks: Who Needs Protection? The Information Society 14(4):253-262.
11
Joseph Reagle , Lorrie Faith Cranor, The platform for privacy preferences, Communications of the ACM, v.42 n.2, p.48-55, Feb. 1999  [doi>10.1145/293411.293455]
 
12
Turner, Charles, and Elizabeth Martin, ed. (1984). Surveying Subjective Phenomena. New York: Russell Sage Foundation.
 
13
Westin, Alan F. (1991 ). Harris-Equifax Consumer Privacy Survey 1991. Atlanta, GA: Equifax Inc.
 
14
Westin, Alan F. (1994). Equifax-Harris Consumer Privacy Survey 1994. Atlanta, GA: Equifax Inc.
 
15
Westin, Alan F. (1996). The 1996 Equifax-Harris Consumer Privacy Survey. Atlanta, GA: Equifax Inc.
 
16
Westin, Alan F. (1998). E-commerce & Privacy: What Net Users Want. Hackensack, NJ: Privacy & American Business.

CITED BY  67
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Maximilian Teltzrow , Oliver Günther , Carsten Pohle, Analyzing consumer behavior at retailers with hybrid distribution channels: a trust perspective, Proceedings of the 5th international conference on Electronic commerce, p.422-428, September 30-October 03, 2003, Pittsburgh, Pennsylvania
Lorrie Faith Cranor , Manjula Arjula , Praveen Guduru, Use of a P3P user agent by early adopters, Proceedings of the 2002 ACM workshop on Privacy in the Electronic Society, p.1-10, November 21-21, 2002, Washington, DC
Sarah Spiekermann , Jens Grossklags , Bettina Berendt, E-privacy in 2nd generation E-commerce: privacy preferences versus actual behavior, Proceedings of the 3rd ACM conference on Electronic Commerce, p.38-47, October 14-17, 2001, Tampa, Florida, USA
Paul Dourish , David Redmiles, An approach to usable security based on event monitoring and visualization, Proceedings of the 2002 workshop on New security paradigms, September 23-26, 2002, Virginia Beach, Virginia
Eamonn O'Neill , Dawn Woodgate , Vassilis Kostakos, Easing the wait in the emergency room: building a theory of public information systems, Proceedings of the 2004 conference on Designing interactive systems: processes, practices, methods, and techniques, August 01-04, 2004, Cambridge, MA, USA
Claus Boyens , Oliver Günther , Maximilian Teltzrow, Privacy conflicts in CRM services for online shops: a case study, Proceedings of the IEEE international conference on Privacy, security and data mining, p.27-35, December 01, 2002, Maebashi City, Japan
Richard Beckwith, Designing for Ubiquity: The Perception of Privacy, IEEE Pervasive Computing, v.2 n.2, p.40-46, April 2003
Bruno Gusmão Rocha , Virgílio A. F. Almeida , Lucila Ishitani , Wagner Meira, Jr., Disclosing users' data in an environment that preserves privacy, Proceedings of the 2002 ACM workshop on Privacy in the Electronic Society, p.71-80, November 21-21, 2002, Washington, DC
Joseph A. Cazier , Benjamin B. M. Shao , Robert D. St. Louis, Addressing E-business privacy concerns: the roles of trust and value compatibility, Proceedings of the 2003 ACM symposium on Applied computing, March 09-12, 2003, Melbourne, Florida
Elisabeth Davenport , Leo McLaughlin, Interpersonal trust in online partnerships: the challenge of representation, Trust in knowledge management and systems in organizations, Idea Group Publishing, Hershey, PA, 2004
Lorrie Faith Cranor, 'I didn't buy it for myself': privacy and Ecommerce personalization, Designing personalized user experiences in eCommerce, Kluwer Academic Publishers, Norwell, MA, 2004
Peter Bodorik , Dawn Jutla, Architecture for user-controlled e-privacy, Proceedings of the 2003 ACM symposium on Applied computing, March 09-12, 2003, Melbourne, Florida
Adam Barth , John C. Mitchell, Enterprise privacy promises and enforcement, Proceedings of the 2005 workshop on Issues in the theory of security, p.58-66, January 10-11, 2005, Long Beach, California
Carolyn Brodie , Clare-Marie Karat , John Karat, Creating an E-commerce environment where consumers are willing to share personal information, Designing personalized user experiences in eCommerce, Kluwer Academic Publishers, Norwell, MA, 2004
Alessandro Acquisti , Jens Grossklags, Privacy and Rationality in Individual Decision Making, IEEE Security and Privacy, v.3 n.1, p.26-33, January 2005
Lorrie Faith Cranor, 'I didn't buy it for myself' privacy and ecommerce personalization, Proceedings of the 2003 ACM workshop on Privacy in the electronic society, October 30, 2003, Washington, DC
Rhys Smith , Jianhua Shao, Preserving privacy when preference searching in e-commerce, Proceedings of the 2003 ACM workshop on Privacy in the electronic society, October 30, 2003, Washington, DC
Judith S. Olson , Jonathan Grudin , Eric Horvitz, A study of preferences for sharing and privacy, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
Bradley N. Miller , Joseph A. Konstan , John Riedl, PocketLens: Toward a personal recommender system, ACM Transactions on Information Systems (TOIS), v.22 n.3, p.437-476, July 2004
Daniel A. Menascé, A Reference Model for Designing an E-Commerce Curriculum, IEEE Concurrency, v.8 n.1, p.82-85, January 2000
Bettina Berendt , Oliver Günther , Sarah Spiekermann, Privacy in e-commerce: stated preferences vs. actual behavior, Communications of the ACM, v.48 n.4, p.101-106, April 2005
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Sameer Patil , Natalia Romero , John Karat, Privacy and HCI: methodologies for studying privacy issues, CHI '06 extended abstracts on Human factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
Vicki Ha , Kori Inkpen , Farah Al Shaar , Lina Hdeib, An examination of user perception and misconception of internet cookies, CHI '06 extended abstracts on Human factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
Giovanni Iachello , Khai N. Truong , Gregory D. Abowd , Gillian R. Hayes , Molly Stevens, Prototyping and sampling experience to evaluate ubiquitous computing privacy in the real world, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
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Peter Tarasewich , Jun Gong , Richard Conlan, Protecting private data in public, CHI '06 extended abstracts on Human factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
Sunny Consolvo , Ian E. Smith , Tara Matthews , Anthony LaMarca , Jason Tabert , Pauline Powledge, Location disclosure to social relations: why, when, & what people want to share, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
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Kirstie Hawkey , Kori M. Inkpen, Examining the content and privacy of web browsing incidental information, Proceedings of the 15th international conference on World Wide Web, May 23-26, 2006, Edinburgh, Scotland
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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
          Subjects: Privacy

Additional Classification:
  C. Computer Systems Organization
  C.2 COMPUTER-COMMUNICATION NETWORKS

  H. Information Systems
  H.1 MODELS AND PRINCIPLES
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.5 On-line Information Services
          Subjects: Web-based services
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Web-based interaction

  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.4 Electronic Commerce
          Subjects: Security


General Terms:
Design, Human Factors, Management, Measurement, Performance, Security, Standardization, Theory


Keywords:
Platform for Privacy Preferences, World Wide Web, electronic commerce, privacy, privacy protocols, user survey

Collaborative Colleagues:
Mark S. Ackerman: colleagues
Lorrie Faith Cranor: colleagues
Joseph Reagle: colleagues

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