Experimental assessment of the effectiveness of synthetic personae for multi-modal e-retail applications

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Experimental assessment of the effectiveness of synthetic personae for multi-modal e-retail applications

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International Conference on Autonomous Agents archive
Proceedings of the fourth international conference on Autonomous agents table of contents

Barcelona, Spain

Pages: 39 - 45

Year of Publication: 2000

ISBN:1-58113-230-1

Authors

Helen McBreen	Centre for Communication Interface Research, University of Edinburgh, 80 South Bridge, EH1 1HN, Scotland, UK
Paul Shade	Centre for Communication Interface Research, University of Edinburgh, 80 South Bridge, EH1 1HN, Scotland, UK
Mervyn Jack	Centre for Communication Interface Research, University of Edinburgh, 80 South Bridge, EH1 1HN, Scotland, UK
Peter Wyard	BT Laboratories, Adastral Park, Ipswich, England, UK

Sponsors

SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques
SIGART: ACM Special Interest Group on Artificial Intelligence
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 7, Downloads (12 Months): 33, Citation Count: 8

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Andre, E et al:, 'Personalising the User Interface: Projects on Life-like Characters at DFKI'. In Proc. Workshop on Conversational Characters, Tahoe City, California, 1998.
	2	National Research Council , Natl Res Council, More than Screen Deep: Toward Every-Citizen Interface to the Nation's Information Infrastructure, National Academy Press, Washington, DC, 1997
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	4	Cassell, et al. J.: 'An Architecture for Embodied Conversational Characters'. In Proc. Workshop on Conversational Characters, Tahoe City, California, 21-30, 1998.
	5	Foster, et al: 1998, 'An experimental evaluation of preferences for data entry method in automated telephone services'. In Behaviour and Information Technology, vol. 17, no.2, 82-92.
	6	William Joseph King , Jun Ohya, The representation of agents: anthropomorphism, agency, and intelligence, Conference companion on Human factors in computing systems: common ground, p.289-290, April 13-18, 1996, Vancouver, British Columbia, Canada [doi>10.1145/257089.257326]
	7	Likert, R: 'Some Applications of Behavioural Research'. Paris, 1932.
	8	Massaro, D: 'Perceiving Talking Faces: From Speech Perception to a Behavioural Principle'. MIT Press, 1998.
	9	Mark T. Maybury, Toward Cooperative Multimedia Interaction, Multimodal Human-Computer Communication, Systems, Techniques, and Experiments, p.13-38, January 1998
	10	Frederic I. Parke , Keith Waters, Computer facial animation, A. K. Peters, Ltd., Natick, MA, 1996
	11	Shneiderman, B.: 'Looking for the Bright Side of User Interface Agents'. University of Maryland, 1994.
	12	Thalmann, et al: 'Digital Actors for Interactive Television'. MIRALab, University of Geneva, 1998.
	13	Kristinn Runar Thorisson , Justine Cassell, Communicative humanoids: a computational model of psychosocial dialogue skills, 1996
	14	Wyard, P et al: 'The MUeSLI Multimodal 3D Retail System', ESCA Workshop on Interactive Dialogue Systems, 1999.

CITED BY 8

	Helmut Prendinger , Chunling Ma , Jin Yingzi , Arturo Nakasone , Mitsuru Ishizuka, Understanding the effect of life-like interface agents through users' eye movements, Proceedings of the 7th international conference on Multimodal interfaces, October 04-06, 2005, Torento, Italy
	Rustam Vahidov , Gregory E. Kersten, Decision station: situating decision support systems, Decision Support Systems, v.38 n.2, p.283-303, November 2004
	Helmut Prendinger , Junichiro Mori , Mitsuru Ishizuka, Using human physiology to evaluate subtle expressivity of a virtual quizmaster in a mathematical game, International Journal of Human-Computer Studies, v.62 n.2, p.231-245, February 2005
	Richard Catrambone , John Stasko , Jun Xiao, ECA as user interface paradigm, From brows to trust: evaluating embodied conversational agents, Kluwer Academic Publishers, Norwell, MA, 2004
	Zsófia Ruttkay , Claire Dormann , Han Noot, Embodied conversational agents on a common ground, From brows to trust: evaluating embodied conversational agents, Kluwer Academic Publishers, Norwell, MA, 2004
	Nadia Mana , Fabio Pianesi, HMM-based synthesis of emotional facial expressions during speech in synthetic talking heads, Proceedings of the 8th international conference on Multimodal interfaces, November 02-04, 2006, Banff, Alberta, Canada
	Helmut Prendinger , Chunling Ma , Mitsuru Ishizuka, Eye movements as indices for the utility of life-like interface agents: A pilot study, Interacting with Computers, v.19 n.2, p.281-292, March, 2007
	Eliseo Reategui , Cristiano Fruet , Danilo Marcondes Filho, Evaluating the impact of different virtual characters in product recommendations, Proceedings of VII Brazilian symposium on Human factors in computing systems, November 19-22, 2006, Natal, RN, Brazil