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 REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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1 Adams, Douglas. Mostly Harmless, Macmillan, 1993.
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2 British Standards Institute, http://www.bsi.org.uk
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3 Capability Maturity Model, http://www.sei.cmu.edu/cmm/
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4 Crosby P.B. Quality is free: the art of making quality certain, McGraw-Hill, 1979.
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5 Garvin D. 'Competing on the eight dimensions of quality', Harvard Business Review November 1987, pp 101-109.
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8 McCall J., Richards P., and Walters G. Factors in Software Quality, NTIS AD-A049-014, 015, 055, November 1977.
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9 Pressman and Herron. Software Shock, McGraw-Hill, 1991.
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11 Silicon and Software Systems Limited's Process Group: motto. (http://www.s3group.com)
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12 The Concise Oxford Dictionary of Current English, Clarendon Press, 7th Edition, 1982.
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13 Wesselius & Ververs. Some Elementary Questions on Software Quality Control, Software Engineering Journal, November 1990.
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