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Developing a context-aware electronic tourist guide: some issues and experiences
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Source Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems table of contents
The Hague, The Netherlands
Pages: 17 - 24  
Year of Publication: 2000
ISBN:1-58113-216-6
Authors
Keith Cheverst  Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
Nigel Davies  Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
Keith Mitchell  Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
Adrian Friday  Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
Christos Efstratiou  Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
Sponsor
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 53,   Downloads (12 Months): 481,   Citation Count: 121
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ABSTRACT

In this paper, we describe our experiences of developing and evaluating GUIDE, an intelligent electronic tourist guide. The GUIDE system has been built to overcome many of the limitations of the traditional information and navigation tools available to city visitors. For example, group-based tours are inherently inflexible with fixed starting times and fixed durations and (like most guidebooks) are constrained by the need to satisfy the interests of the majority rather than the specific interests of individuals. Following a period of requirements capture, involving experts in the field of tourism, we developed and installed a system for use by visitors to Lancaster. The system combines mobile computing technologies with a wireless infrastructure to present city visitors with information tailored to both their personal and environmental contexts. In this paper we present an evaluation of GUIDE, focusing on the quality of the visitor's experience when using the system.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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CITED BY  121

Collaborative Colleagues:
Keith Cheverst: colleagues
Nigel Davies: colleagues
Keith Mitchell: colleagues
Adrian Friday: colleagues
Christos Efstratiou: colleagues