| Developing a context-aware electronic tourist guide: some issues and experiences |
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Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI conference on Human factors in computing systems
table of contents
The Hague, The Netherlands
Pages: 17 - 24
Year of Publication: 2000
ISBN:1-58113-216-6
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Authors
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Keith Cheverst
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Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
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Nigel Davies
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Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
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Keith Mitchell
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Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
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Adrian Friday
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Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
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Christos Efstratiou
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Distributed Multimedia Research Group, Department of Computing, Lancaster University, Lancaster, LA14YR, U.K.
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Downloads (6 Weeks): 53, Downloads (12 Months): 481, Citation Count: 121
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ABSTRACT
In this paper, we describe our experiences of developing and evaluating GUIDE, an intelligent electronic tourist guide. The GUIDE system has been built to overcome many of the limitations of the traditional information and navigation tools available to city visitors. For example, group-based tours are inherently inflexible with fixed starting times and fixed durations and (like most guidebooks) are constrained by the need to satisfy the interests of the majority rather than the specific interests of individuals. Following a period of requirements capture, involving experts in the field of tourism, we developed and installed a system for use by visitors to Lancaster. The system combines mobile computing technologies with a wireless infrastructure to present city visitors with information tailored to both their personal and environmental contexts. In this paper we present an evaluation of GUIDE, focusing on the quality of the visitor's experience when using the system.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Keith Cheverst , Nigel Davies , Keith Mitchell , Adrian Friday, Experiences of developing and deploying a context-aware tourist guide: the GUIDE project, Proceedings of the 6th annual international conference on Mobile computing and networking, p.20-31, August 06-11, 2000, Boston, Massachusetts, United States
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INDEX TERMS
Primary Classification:
C.
Computer Systems Organization
C.5
COMPUTER SYSTEM IMPLEMENTATION
C.5.3
Microcomputers
Subjects:
Portable devices (e.g., laptops, personal digital assistants)
Additional Classification:
H.
Information Systems
H.5
INFORMATION INTERFACES AND PRESENTATION (I.7)
General Terms:
Design,
Human Factors,
Management,
Measurement,
Performance,
Theory
Keywords:
adaptive hypermedia,
context-awareness,
evaluation,
mobile computing,
user interface design
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