Reexamining organizational memory

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Reexamining organizational memory

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Communications of the ACM archive
Volume 43 , Issue 1 (January 2000) table of contents

Pages: 58 - 64

Year of Publication: 2000

ISSN:0001-0782

Authors

Mark S. Ackerman	Information and Computer Science at the University of California, Irvine
Christine A. Hadverson	Computer Human Interaction Center (CHIC!) at SRI International in Menlo Park, Calif

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 50, Downloads (12 Months): 183, Citation Count: 18

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Mark S. Ackerman, Augmenting the organizational memory: a field study of answer garden, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.243-252, October 22-26, 1994, Chapel Hill, North Carolina, United States [doi>10.1145/192844.193019]
	2	Ackerman, M.S. Definitional and contextual issues in organizational and group memories. Info. Tech. People 9, 1 (1996), 10-24.
	3	Liam J. Bannon , Kari Kuutti, Shifting Perspectives on Organizational Memory: From Storage to Active Remembering, Proceedings of the 29th Hawaii International Conference on System Sciences (HICSS) Volume 3: Collaboration Systems and Technology, p.156, January 03-06, 1996
	4	Halverson, C. Inside the cognitive workplace: new technology and air traffic control. PhD Thesis, UC San Diego, 1995.
	5	Huber, G.A Theory of the effects of advanced information technologies on organizational design, intelligence, and decision making. Academy of Management Rev. 15, 1, (1990), 47-71.
	6	Hutchins, E. Cognition in the Wild. MIT Press, Cambridge, Mass., 1995.
	7	Susan Leigh Star, The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving, Distributed artificial intelligence: vol. 2, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1990
	8	Stein, E. and Zwass, V. Actualizing organizational memory with information systems. Info. Syst. Res. 6, 2 (1995), 85-117.
	9	Strauss, A. Creating Sociological Awareness. Transaction, New Brunswick, NJ, 1991.
	10	Suchman, L. Plans and Situated Actions. Cambridge University Press, 1987.
	11	Walsh, J. and Ungson, G. Organizational memory. Academy of Manag. Rev. 16, 1 (1991), 57-91.
	12	Yates, J. Control through Communication. John Hopkins Press, Baltimore, 1989.

CITED BY 18

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	Tang-Ho Lê , Luc Lamontagne , Tho-Hau Nguyen, A visual tool for structuring and modeling organizational memories, Proceedings of the ninth international conference on Information and knowledge management, p.258-263, November 06-11, 2000, McLean, Virginia, United States
	David A. Marca , Beth A. Perdue, A software engineering approach and tool set for developing Internet applications, Proceedings of the 22nd international conference on Software engineering, p.738-741, June 04-11, 2000, Limerick, Ireland
	Clay Spinuzzi, Exploring the blind spot: audience, purpose, and context in “product, process, and profit”, ACM Journal of Computer Documentation (JCD), v.24 n.4, p.213-219, Nov. 2000
	Kevin F. White , Wayne G. Lutters , Anita H. Komlodi, Towards virtualizing the helpdesk: assessing the relevance of knowledge across distance, Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, November 14-15, 2008, San Diego, California
	Dorit Nevo , Yair Wand, Organizational memory information systems: a transactive memory approach, Decision Support Systems, v.39 n.4, p.549-562, June 2005
	Nam-Hong Yim , Sung-Kyu Choi, Strategic decision making support model on RTE approach from the BPM, Proceedings of the 7th international conference on Electronic commerce, August 15-17, 2005, Xi'an, China
	Kjeld Schmidt, Ordering systems: coordinative practices in architectural design and planning, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, November 09-12, 2003, Sanibel Island, Florida, USA
	Christine A. Halverson , Thomas Erickson , Mark S. Ackerman, Behind the help desk: evolution of a knowledge management system in a large organization, Proceedings of the 2004 ACM conference on Computer supported cooperative work, November 06-10, 2004, Chicago, Illinois, USA
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	Michael H. Zack, The role of decision support systems in an indeterminate world, Decision Support Systems, v.43 n.4, p.1664-1674, August, 2007
	Christine A. Halverson, Activity Theory and Distributed Cognition: Or What Does CSCW Need to DO with Theories?, Computer Supported Cooperative Work, v.11 n.1-2, p.243-267, 2002
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