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Information system performance measurement—revisited
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Source ACM Annual Computer Science Conference archive
Proceedings of the 1985 ACM thirteenth annual conference on Computer Science table of contents
New Orleans, Louisiana, United States
Pages: 29 - 32  
Year of Publication: 1985
ISBN:0-89791-150-4
Author
W. David Penniman  Libraries and Information Systems, AT&T Bell Laboratories, Inc., Murray Hill, New Jersey
Sponsor
ACM: Association for Computing Machinery
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 2,   Downloads (12 Months): 23,   Citation Count: 0
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Svobodova, L., Computer Performance Measurement and Evaluation Methods: Analysis and Applications. New York, N. Y.: Elsevier North-Holled, Inc. 1976.
 
2
Morris, M. F. and Roth, P. F., Computer Performance Evaluation - Tools and Techniques for Effective Analysis, New York, N. Y.: Van Nostrad Reinhold Co., 1982.
 
3
Meadow, C. T., The Analysis of Information Systems Los Angeles, California; Melville Publishing Co., 1973 (Second Edition).
 
4
Penniman, W. D. and Dominic{:, W. D., "Monitoring and Evaluation of On-line Information System Usage." Information Processing and Management, Vol. 16, (1980) pp. 17-35.
 
5
Penniman, W. D., "Modeling and Evaluation of On-line User Behavior," Proceedings of the ASIS Annual Meeting, Vol. 19, (1982).
 
6
Brindle, E. A., -The Relationship Between Characteristics of Searchers and Their Behaviors While Using an Online Interactive Retrieval System," Un published dissertation, Syracuse University; 1981.
 
7
Chapman, J. L., "A State-Transition Analysis of Online Information Seeking Behavior." Journal of the American Society for Information Science, Vol. 32, No. 5 (September 1981), pp. 325-333.
 
8
Fenichcl, C. H., "Online Searching: Measures that Discriminate Among Users with Different Types of Experiences." Journal of the American ,~ociety for Information Science Vol. 32, No. 1, (January 1981), pp. 23-32.
 
9
 
10
Borgman, C. L., "The User's Mental Model of an Information Retrieval System: Effects on Performance," Unpublished dissertation, Stanford University; 1983.
 
11
Cooper, M. D., "Usage Patterns of an Online Search System." Journal of the American Society for information Science, Vol. 34, No. 5. (September t983), pp. 343-349.
 
12
 
13
Tolle, j. E., "Monitoring Usage of Online Information Systems: NLM Catline Database," Proceedings of the ASIS Annual Meeting Vol. 21 (1984), pp. 126- ! 29.
 
14
McCann, P. H., "Development of the User-Computer Interface." Computer Education, Vol. 7, No. 4 (1983) pp. 189-196.
 
15
lchikawa, T., Wisualization of User Interfaces Introduction." Proceedings Compsac 83: (The IEEE Computer Society's Seventh International Computer Software and Applications Conference) November 1983, pp. 338-9.
 
16
Borgman, C. L., "Mental Models: Ways of Looking at a System." Bulletin of the American Society for Information Science, December 1982, pp. 38-39.
 
17
Goguen, J. A., et al., "Reasoning and Natural Explanation." International Journal of Man-Machine Studies, Vol. 19 (1983), pp. 521-559.
 
18
McGuire, M. T. and Stanley, J., "Dyadic Communication, Verbal Behavior, Thinking, and Understanding -- !I. Four Studies." The Journal of Nervous and Mental Disease, Vol. 152, No. 4 (1971), pp. 242-259,
 
19
Clanton, C., "The Future of Metaphor in Man-Computer Systems." Byte. December 1983, pp. 263-279.