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Proceedings of the 17th annual international conference on Computer documentation table of contents
New Orleans, Louisiana, United States
Pages: 93 - 98  
Year of Publication: 1999
ISBN:1-58113-072-4
Authors
B. Fraser  IBM Canada, North York, Ont., Canada
J. Roberts  IBM Canada, North York, Ont., Canada
G. Pianosi  LivePage Corp., Waterloo, Ont., Canada
P. Alencar  Univ. of Waterloo, Waterloo, Ont., Canada
D. Cowan  Univ. of Waterloo, Waterloo, Ont., Canada
D. German  Univ. of Waterloo, Waterloo, Ont., Canada
L. Nova  Univ. of Waterloo, Waterloo, Ont., Canada
Sponsor
SIGDOC: ACM Special Interest Group for Design of Communications
Publisher
ACM  New York, NY, USA
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ABSTRACT

Product information is more frequently being delivered as hypertext webs or documents because of the availability of the World-Wide Web and the associated communications infrastructure. However, this type of document with its large number of files and hyperlinks can become very complex and present significant usability problems for the creator, maintainer and user. Because of this complexity it becomes extremely difficult to implement and maintain dynamic views of a document, a supposed advantage of a hyperlinked structure. In this paper we analyze some of the causes for these usability issues, and then describe some approaches that are being used to make significant improvements to this situation.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
ActiveSystems Inc., "ActiveSystems, Reference Manual," 1996.
 
2
Sharon Adler, "ISO/IEC DIS 10179.2:1994. Information Technology - Text and OffIce Systems - Document Style Semantics and Specification Language (DSSSL)," International Organization for Standardization, 1994.
 
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4
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5
 
6
Daniel M. German and D.D. Cowan and P. Alencar, "A framework for formal design of hypertext applications," 4th Brazilian Symposium on Multimedia and Hypermedia Systems, Rio de Janeiro - Brazil, to appear.
 
7
C. Goldfarb, "SGML Handbook," Oxford University Press, 1990.
8
 
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D. Lange, "An Object-Oriented Design Method for Hypermedia Information Systems," Proceedings of the 28th Hawaii International Conference on System Sciences, January, 1995.
 
12
LivePage Corporation, 158 University Avenue West, Waterloo, Ontario, "LivePage Enterprise," 1999.
 
13
E. Mackie and J. Zobel, "Retrieval of Tree-structured Data from Disc," Databases '92, Third Australian Database Conference, Melbourne, February 1992.
 
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W3 Consortium, "A Proposal for XSL," w3c.org/TR/NOTE-XSL.html, 1998.
 
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Collaborative Colleagues:
B. Fraser: colleagues
J. Roberts: colleagues
G. Pianosi: colleagues
P. Alencar: colleagues
D. Cowan: colleagues
D. German: colleagues
L. Nova: colleagues