From the outside in: how to become part of the internal team

ABSTRACT

As a writer for Monterey Technologies, Inc. (MTI), my role in the Consumer Information Design (CID) group at the Indianapolis-based Thomson Consumer Electronics facility functions differently than that of the in-house documentation specialist. After a brief history of my and my company's relationship with Thomson, this paper presents methods I employ to establish myself as part of the internal documentation team.

INDEX TERMS

Primary Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.7 Distribution, Maintenance, and Enhancement
          Subjects: Documentation

Additional Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Management techniques (e.g., PERT/CPM)

General Terms:
Design, Documentation, Human Factors, Management, Performance, Theory

Keywords:
Monterey Technologies, Thomson Consumer Electronics, barriers, contractor, documentation, inside, relationship