Pulling yourself up by your own bootstraps: strategies for advancing your documentation team's position in your company

ABSTRACT

This paper shows several methods a manager can use to change the company's perception of his or her documentation department, which in turn can effect a change in the role of that department within the company.

INDEX TERMS

Primary Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.7 Distribution, Maintenance, and Enhancement
          Subjects: Documentation

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
  H.2 DATABASE MANAGEMENT

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Management techniques (e.g., PERT/CPM)

General Terms:
Design, Documentation, Human Factors, Management, Performance, Theory

Keywords:
management strategy, roles, team development