The tangled Web we wove

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The tangled Web we wove: a taskonomy of WWW use

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Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit table of contents

Pittsburgh, Pennsylvania, United States

Pages: 544 - 551

Year of Publication: 1999

ISBN:0-201-48559-1

Authors

Michael D. Byrne	Department of Psychology, Carnegie Mellon University, Pittsburgh, PA
Bonnie E. John	Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA
Neil S. Wehrle	School of Design, Carnegie Mellon University, Pittsburgh, PA
David C. Crow	Trilogy Development Group, 6034 West Courtyard Dr., Austin, TX

Sponsor

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 9, Downloads (12 Months): 73, Citation Count: 37

Additional Information:

abstract references cited by index terms collaborative colleagues

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ABSTRACT

A prerequisite to the effective design of user interfaces is an understanding of the tasks for which that interface will actually be used. Surprisingly little task analysis has appeared for one of the most discussed and fastest-growing computer applications, browsing the World-Wide Web (WWW). Based on naturally-collected verbal protocol data, we present a taxonomy of tasks undertaken on the WWW. The data reveal that several previous claims about browsing behavior are questionable, and suggests that that widget-centered approaches to interface design and evaluation may be incomplete with respect to good user interfaces for the Web.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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	7	Linda Tauscher , Saul Greenberg, Revisitation patterns in World Wide Web navigation, Proceedings of the SIGCHI conference on Human factors in computing systems, p.399-406, March 22-27, 1997, Atlanta, Georgia, United States [doi>10.1145/258549.258816]
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	Stuart K. Card , Peter Pirolli , Mija Van Der Wege , Julie B. Morrison , Robert W. Reeder , Pamela K. Schraedley , Jenea Boshart, Information scent as a driver of Web behavior graphs: results of a protocol analysis method for Web usability, Proceedings of the SIGCHI conference on Human factors in computing systems, p.498-505, March 2001, Seattle, Washington, United States
	Michael J. Albers , Loel Kim, User web browsing characteristics using palm handhelds for information retrieval, Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork, September 24-27, 2000, Cambridge, Massachusetts
	Melody Y. Ivory , Marti A Hearst, The state of the art in automating usability evaluation of user interfaces, ACM Computing Surveys (CSUR), v.33 n.4, p.470-516, December 2001
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