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 ABSTRACT
Recent debate has centered on the relative promise of focusing
user-interface research on developing new metaphors and tools that
enhance users abilities to directly manipulate objects versus
directing effort toward developing interface agents that provide
automation. In this paper, we review principles that show promise
for allowing engineers to enhance human-computer interaction
through an elegant coupling of automated services with direct
manipulation. Key ideas will be highlighted in terms of the Lookout
system for scheduling and meeting management.
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