ACM Home Page
Please provide us with feedback. Feedback
Creating a knowledge management architecture for business process change
Full text PdfPdf (1.34 MB)
Source Special Interest Group on Computer Personnel Research Annual Conference archive
Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research table of contents
New Orleans, Louisiana, United States
Pages: 231 - 241  
Year of Publication: 1999
ISBN:1-58113-063-5
Authors
Jurgen Vanhoenacker  PricewaterhouseCoopers Consulting, 16, Rue Eugène Ruppert, L-1014 Luxembourg, Luxembourg
Antony Bryant  Leeds Metropolitan University, The Grange, LS6 3QS Leeds, United Kingdom
Guido Dedene  University of Leuven (K.U.Leuven), Naamsestraat 69, B-3000 Leuven, Belgium
Sponsor
SIGCPR: ACM Special Interest Group on Computer Personnel Research
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 19,   Downloads (12 Months): 92,   Citation Count: 2
Additional Information:

references   cited by   index terms   collaborative colleagues  

Tools and Actions: Request Permissions Request Permissions    Review this Article  
DOI Bookmark: Use this link to bookmark this Article: http://doi.acm.org/10.1145/299513.299690
What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Ackoff R.L., Redesigning the future: a systems approach to societal problems, New York, John Wiley & Sons, 1974.
 
2
Andrews D.C. & S.K. Stalick, 'Business Reengineering, the survival guide', Prentice-Hall, Englewood Cliffs, 1994.
 
3
Ascari A., Rock M. & S. Dutta, 'Reengineering and Organizational Change: Lessons from a Comparative Analysis of Company Experiences', European Management Journal, Vol. 13, No. I, 1995, pp. 1-30.
 
4
Avgerou C., Cornford T. & A. Poulymenakou, 'The challenge of BPR to the Information Systems Profession', New Technology, Work and Employment', Vol. 10, No. 2, 1995, pp. 132-141.
 
5
Bertalanffy L. von, General systems Theory: Foundation, Development, Application, New York, George Braziller, 1973.
 
6
Bryant A. & D. Chart, 'Goal Directed Development; Confronting Organizational Legacy', Proceedings of the 6th annual Business Information Technology (BIT) Conference, Manchester Metropolitan University, Manchester, 7/11/1996, pp. 143-154.
 
7
 
8
Coombs, R. & R., Hull, 'BPR as 'IT-enabled organizational change': an assessment', New Technology Work and Employment, Vol. 10, No. 2, 1995, pp. 121-131.
 
9
Davenport T., "Known Evils - Common pitfalls of knowledge management", CIO, June 15, 1997.
10
 
11
Drew S., 'BPR in Financial Services: Factors for Success', Long Range Planning, V ol. 27, No. 5, 1994, pp. 25-41.
 
12
Drucker P.F., "The Discipline of Innovation", Harvard Business Review, November-December 1998, pp. 149-157.
 
13
Fahey L. & L. Prusak, "The Eleven Deadliest Sins of Knowledge Management", California Management Review, Vol. 4, No. 1, Spring 1998, pp. 265-276.
 
14
Grey C. & N. Mitev, 'Reengineering organizations: a critical appraisal', Personnel Review, Vol. 24, No. 1, 1995, pp. 6-18.
 
15
Grover V., Teng JTC & KD Fiedler, 'Information Technology Enabled Business Process Reengineering: An Integrated Planning Framework', Omega, Vol. 21, No. 4, pp. 433-447, 1993.
 
16
Hall G., Rosenthal J. & J. Wade, 'How to make reengineering really work', Harvard Business Review, November-December 1993, pp. 119-131.
 
17
Harmon P., 'Business Process Reengineering with Objects - Part II', Object-Oriented Strategies, Vol. 5, No. 1, 1995, pp. 1-13.
 
18
Henderson J.C. & N. Venkatraman, 'Strategic Alignment: Leveraging information technology for transforming organizations', IBM Systems Journal, Vol. 32, No. 1, 1993, pp. 4-16.
 
19
Holland D. & S. Kumar, 'Getting Past the Obstacles to Successful Reengineering', Business Horizons, May-June 1995, pp. 79-85.
 
20
Huizing A., Koster E. & W. Bouman, 'Balance in Business Reengineering: an empirical study on fit and performance', PrimaVera Working Paper Series, University of Amsterdam, May 1997.
 
21
Johnson L. & M. Stergiou, 'The Necessary Architecture of Self-Regulating Teams', Proceedings of the ME-SELA '97 Conference, 1997, pp. 93-98.
 
22
 
23
Kim W.C. & R. Mauborgne, "Fair Process: Managing in the Knowledge Economy", Harvard Business Review, July- August 1997, pp.65-75.
 
24
Kuhn T.S., The Structure of Scientific Revolutions, University of Chicago Press, Chicago, 1970.
 
25
Leonard D. & S. Sensiper, The role oftacit knowledge in group innovation, California Management Review, Vol. 40, No. 1, Spring 1998, pp. 112-132.
 
26
 
27
Martinez E.V., 'Successful Reengineering Demands IS/Business Partnerships', Sloan Management Review, Summer 1995, pp. 51-60.
 
28
McGrath G.R. & I.C. MacMillan, 'Discovery-driven Planning', Harvard Business Review, July-August 1995, pp. 44-54.
 
29
Nonaka I. & H. Takeuchi, The Knowledge Creating Company, Oxford University Press, 1995.
 
30
Nonaka I. & N. Konno, "The Concept of 'Ba' ", California Management Review, Vol. 4, No. 1, Spring 1998, pp. 40-54.
 
31
Pacanowsky M., 'Team Tools for Wicked Problems', Organizational Dynamics, 1994
 
32
Peppard J., 'Broadening Visions of Business Process Reengineering', Omega, Vol. 24, No. 3, 1996, pp. 255-270.
 
33
Petrozzo D.P. & J.C. Stepper, Successful Reengineering, New York, Van Nostrand Reinhold, 1994.
 
34
Schnitt D.L., 'Reengineering the Organization using Information Technology', Journal of Systems Management, January 1993, pp. 14-20,41,42.
 
35
Senge P., The Fifth Discipline; the art and practice of the learning organization, New York, Doubleday, 1990.
 
36
Stoddard, D., Jarvenpaa S. & M. Littlejohn, 'The reality of Business Reengineering: Pacific Bell's Centrex Provisioning Process', California Management Review, Vol. 38, No. 3, Spring 1996, pp. 57-76.
 
37
Taylor J.A. & H. Williams, 'The transformation game: IS and process innovation in organizations', New Technology, Work & Employment, Vol. 9, No. 1, 1994, pp. 54-65.
 
38
Tumer I., 'How to re-engineer Successfully II', Manager Update, Vol. 6, No. 3, Spring 1995, pp. I-7.
 
39
Turner I., 'How to re-engineer Successfully I', Manager Update, Vol. 5, No., Winter 1994, pp.
 
40
Vanhoenacker J., Bryant A. & G. Dedene, "The BPR Holon; a framework for (re)orienting methodological developments for BPR", Proceedings of the Fifth World Conference on Systemics, Cybernetics and Informatics (SCI'97), Caracas, Venezuela, July 1997.
 
41
Vanhoenacker J., Bryant A. & G. Dedene, "Rethinking BPR Methodologies; an alternative framework", Proceedings of the BPR'97 Europe Conference, London, June 1997.
 
42
Vanhoenacker J., Bryant A. & G. Dedene, "Business Process Knowledge Management; How it all fits", Proceedings of the BPR 98 Europe Conference, London, September 1998
 
43
Verhelst M., Objectgerichte systeemontwikkeling; een praktische aanpak met JSD en M.E.R.O.DE, Deventer, Kluwer, 1992 (in Dutch).
 
44
Willmott H., 'The odd couple?: re-engineering business processes; managing human relations', New Technology, Work and Employment, Vol. 10, No. 2, 1995, pp. 89-98.
 
45


Collaborative Colleagues:
Jurgen Vanhoenacker: colleagues
Antony Bryant: colleagues
Guido Dedene: colleagues