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 REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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1
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Armstrong, J. and Conrad, L. (1995) Subject Evaluation: A Resource Book for Improving Learning and Teaching. GIHE, Griffith University, Queensland, 4111, Australia.
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2
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Baird, J.R. (1988) Quality: What should make higher education 'higher'? Higher Education Research and Development, Vol. 7, No. 2, pp. 141-152.
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3
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Coate, E. (1993) The introduction of Total Quality Management at Oregon State University. Higher Education, Vol. 25, pp. 303-320.
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4
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Collier, K.G. (1985) Teaching methods in higher education: The changing scene, with special reference to small-group work. Higher Education Research and Development, Vol. 4, No. 1, PP. 3-27.
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5
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Cuttance, P. (1993) Quality Assurance and Quality Management: Complementary but different functions. Sydney: Quality Assurance Directorate, NSW Department of School Education.
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6
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Cuttance, P. (1994) Quality assurance in education systems. Studies in Educational Evaluation, Vol. 20, pp. 99-112.
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7
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Deming, W.E. (1986) Out ofthe Crisis. Cambridge, Mass.: MIT Press.
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8
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Ellis, R. (1993) The management of quality in the University of Ulster. Higher Education, Vol. 25, pp. 239-257.
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9
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Ferrier, F. (1993) Assessment of Students: A Resource Booklet. HEARU, Monash University, Melbourne.
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10
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Fraser, B.J. (1986) Differences between students' and instructors' perceptions of actual and preferred classroom environment in higher education. Higher Education Research and Development, Vol. 5, No. 2, pp. 191-199.
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11
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Gilbert, J.P., Kay, L.K., and Simpson, R.D. (1993) Improving the process of education: Total Quality Management for the college classroom. Innovative Higher Education, Vol. 18, No. 1, pp. 65-85.
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12
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Hansen, W.L. (1993) Bringing Total Quality Improvement into the college classroom. Higher Education, Vol. 25, pp. 259-279.
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13
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Harey, L. and Green D.(1993) Defining quality. Assessment and Evaluation in Higher Education, Vol. 18, No. 1, pp. 9-34.
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14
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Liao, Y.-K. C. and Bright, G.W. (1991) Effects of computer programming on cognitive uutcume~: A meta-analysis. Journal of Educational Computing ~aeD~rr/~ Vnl '7 NIn "~ nr~ 9~1_9~R
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15
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16
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17
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Murgatroyd, S. and Morgon, C. (1993) Total Quality Management and the School. Buckingham: Open University Press.
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18
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Oliver, N. (1993) Quality, costs and changing strategies of control in universities in the UK. Journal of Educational Administration, Vol. 31, No. 1, pp. 41- 52.
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19
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Ramsden, P. (1985) Student learning research" Retrospect ~nd nrn~nPt't {-{;oha r l~fhl~t/,~, l~ can rrh 171,7,,'{ Development, Vol. 4, No. l, pp. 51-69.
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20
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Ramsden, P. (1~2) Learning to Teach in Higher Education. London" Routledge.
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21
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Tribus, M.T. (1993) Quality management in education. Journal for Quality and Participation, Vol. 16, No. 1, pp. 12-21.
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22
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Volet, S.E. (1991) Modelling and coaching of relevant metacognitive strategies for enhancing university students' learning. Learning and Instruction, Vol. 1, pp. 319-336.
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23
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~Watkins, D.(1985 ) How students explain therir acadimic performance, Higher Education Research and Development, Vol. 4, No. 1, pp. 89-93.
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25
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Williams, G. (1993) Total quality management in higher education" panacea or placebo? Higher Education, Vol. 23, pp. ZZb~-Z3/.
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26
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Wilson, J.D. (1988) Appraising Teaching Quality. London, England: Hodder and Stoughton.
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