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Customer connection creates a winning product: building success with contextual techniques
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Volume 6 ,  Issue 1  (Jan./Feb. 1999) table of contents
Pages: 50 - 57  
Year of Publication: 1999
ISSN:1072-5520
Author
Chris Rockwell  R&R Research, Inc., 1373 Grandview Ave., Suite 210, Columbus, OH
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 4,   Downloads (12 Months): 20,   Citation Count: 2
Additional Information:

references   cited by   index terms  

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Hugh Beyer , Karen Holtzblatt, Contextual design: defining customer-centered systems, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1998
2
Paula Curtis , Tammy Heiserman , David Jobusch , Mark Notess , Jayson Webb, Customer-focused design data in a large, multi-site organization, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.608-615, May 15-20, 1999, Pittsburgh, Pennsylvania, United States  [doi>10.1145/302979.303170]
 
3
DeBono E. Lateral Thinking-- Creativity Step by Step. HarperCollins, New York, 1990.
 
4
Lanning, M.J. Delivering Profitable Value: A Revolutionary Framework to Accelerate Growth & Generate Wealth, Perseus, Reading, MA, 1998.
 
5
Maney, K. Building the Net's Future--Even Experts Can Only Guess What's Next. USA Today- Final Edition (April 22, 1998), lB.
 
6
Dennis Wixon , Judith Ramey, Field methods casebook for software design, John Wiley & Sons, Inc., New York, NY, 1996

CITED BY  2
Paula Curtis , Tammy Heiserman , David Jobusch , Mark Notess , Jayson Webb, Customer-focused design data in a large, multi-site organization, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.608-615, May 15-20, 1999, Pittsburgh, Pennsylvania, United States
Elin Rønby Pedersen , Greg Wolff, Paper interface to electronic medical records: a case of usage-driven technology appropriation, Proceedings of the 7th ACM conference on Designing interactive systems, p.40-49, February 25-27, 2008, Cape Town, South Africa

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: User-centered design

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.9 Management
          Subjects: Programming teams

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS


General Terms:
Design, Human Factors, Management


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