| Coordination, overload and team performance: effects of team communication strategies |
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Computer Supported Cooperative Work
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Proceedings of the 1998 ACM conference on Computer supported cooperative work
table of contents
Seattle, Washington, United States
Pages: 275 - 284
Year of Publication: 1998
ISBN:1-58113-009-0
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Authors
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Susan R. Fussell
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Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburg, PA
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Robert E. Kraut
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Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburg, PA
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F. Javier Lerch
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Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburg, PA
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William L. Scherlis
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Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburg, PA
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Matthew M. McNally
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Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburg, PA
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Jonathan J. Cadiz
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Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburg, PA
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Downloads (6 Weeks): 35, Downloads (12 Months): 363, Citation Count: 21
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REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Robert S. Fish , Robert E. Kraut , Barbara L. Chalfonte, The VideoWindow system in informal communication, Proceedings of the 1990 ACM conference on Computer-supported cooperative work, p.1-11, October 07-10, 1990, Los Angeles, California, United States
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Galbraith, J. (1977). Organizational design. Reading, MA: Addison-Wesley.
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Hackman, J.R. (1987) The design of work teams. In LW. Lorsch (Ed.), Handbook of Organizational Behavior (pp. 315-342). Englewood Cliffs, NI: Prentice-Hall.
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Huff, C., Sproull, L., & Kiesler, S. (1989) Computer communication and organizational commitment: Tracing the relationship in a city government. Journal of Applied Social Psychology, 19, 1371-1391.
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Hutchins, 1991. The social organization of distributed cognition. In L. B. Resniek, 3. M. Levine, & S. D. Teasley (Eds.), Perspectives on socially shared cognition (pp. 283-307). Washington, DC: APA.
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Katz, R. & Tushman, M. (1978). Communication patterns, project performance, and task characteristics: An empirical evaluation in an R&D setting. Organizational Behavior and Human Performance, 23, 139-162.
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Kraiger, If., & Wenzel, L. C. (1997) Conceptual development and empirical evaluation of measures of shared mental models as indicators of team effectiveness. In M. T. Brannick, E. Salas, & C. Prince (F_.ds.) Team performance assessment and measurement: Theory, methods, and applications (pp. 45-84). Mahwah, NI: Erlbaum.
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Kraut, R. E. & Attewell, P. (1997). Media use in a global corporation: Electronic mail and organizational knowledge. In S. Kiesler (Ed.) Research milestones on the information highway. Mahwah, NI: Eflbaum.
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Orlikowski, W. J. (1996). Improvising organizational transformation over time. A situated change perspective. Information Systems Research. 71, 63-92
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Seifert, C. & Hutchins, E. L. (1992). Error as opportunity: Learning in a coooperative task. Human- Computer Interaction, 7, 409-436.
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John C. Tang , Ellen A. Isaacs , Monica Rua, Supporting distributed groups with a Montage of lightweight interactions, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.23-34, October 22-26, 1994, Chapel Hill, North Carolina, United States
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Van de Ven, A. H., Delbecq, A. L., & Koenig, R., jr. (1976). Determinants of coordination modes within organizations. American Sociological Review, 41, 322- 338.
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CITED BY 21
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Alberto Espinosa , Jonathan Cadiz , Luis Rico-Gutierrez , Robert Kraut , William Scherlis , Glenn Lautenbacher, Coming to the wrong decision quickly: why awareness tools must be matched with appropriate tasks, Proceedings of the SIGCHI conference on Human factors in computing systems, p.392-399, April 01-06, 2000, The Hague, The Netherlands
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Charles Steinfield , Chyng-Yang Jang , Ben Pfaff, Supporting virtual team collaboration: the TeamSCOPE system, Proceedings of the international ACM SIGGROUP conference on Supporting group work, p.81-90, November 14-17, 1999, Phoenix, Arizona, United States
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James D. Herbsleb , Audris Mockus , Thomas A. Finholt , Rebecca E. Grinter, Distance, dependencies, and delay in a global collaboration, Proceedings of the 2000 ACM conference on Computer supported cooperative work, p.319-328, December 2000, Philadelphia, Pennsylvania, United States
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