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Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Batya Friedman , Peter H. Kahn, Jr., Human values, ethics, and design, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
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Thomas Gerace , Raymond Jean , Adam Krob, Decentralized and centralized it support at Tulane University: a case study from a hybrid model, Proceedings of the 35th annual ACM SIGUCCS conference on User services, p.125-128, October 07-10, 2007, Orlando, Florida, USA
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