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Evaluating the cost of software quality
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Source
Communications of the ACM archive
Volume 41 ,  Issue 8  (August 1998) table of contents
Pages: 67 - 73  
Year of Publication: 1998
ISSN:0001-0782
Authors
Sandra A. Slaughter  Carnegie Mellon Univ., Pittsburgh, PA
Donald E. Harter  Carnegie Mellon Univ., Pittsburgh, PA
Mayuram S. Krishnan  Univ. of Michigan
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 40,   Downloads (12 Months): 332,   Citation Count: 15
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Banker, R., Chang, H., and Kemerer, C. Evidence on economies of scale in software development. Info. and Softw. Technology 36, 5 (1994), 275-282.
 
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5
Campanella, J. Principles of Quality Costs, 2nd ed., ASQC Press, Milwaukee, 1990.
 
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Crosby, P. Quality Is Free: The Art of Making Quality Certain. McGraw- Hill, New York, 1979.
 
8
Juran, J. and Gryna, F. Quality Control Handbook, 4th ed., McGraw-Hill, New York, 1988.
 
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Paulk, M., Weber, C., Curtis, W., and Chrissis, M. The Capability Maturity Model: Guidelines for Improving the Software Process. Carnegie Mellon University Software Engineering Institute, 1994.
 
12
Wiesendanger, B. Deming's luster dims at Florida Power & Light. J. Business Strategy 14 (Sept.-Oct. 1993), 60-61.

CITED BY  15

Collaborative Colleagues:
Sandra A. Slaughter: colleagues
Donald E. Harter: colleagues
Mayuram S. Krishnan: colleagues