Electronic shopping

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Electronic shopping

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Communications of the ACM archive
Volume 41 , Issue 7 (July 1998) table of contents

Pages: 81 - 87

Year of Publication: 1998

ISSN:0001-0782

Authors

Gerald L. Lohse	Univ. of Pennsylvania, Philadelphia
Peter Spiller	McKinsey and Co., Duesseldorf, Germany

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 55, Downloads (12 Months): 506, Citation Count: 55

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Arnold, S.J., Ma, S., Tigert, D.J. A comparative analysis of determinant attributes in retail store selection. Advances in Consumer Research. Assoc. for Consumer Research 5 (1977), 663-667.
	2	Baty, J.B. II and Lee, R.M. Intershop: Enhancing the vendor/customer dialectic in electronic shopping. J. Manage. Info. Syst. 11, 4 (1995), 9-31.
	3	Direct Mar/eeting Association 1995-96 Statistical Fact Boo/e. Direct Marketing Association, New York, NY, 1997.
	4	Jarvenpaa, S.L. and Todd, P. A. Consumer reactions to electronic shopping on the World Wide Web. Intern. J. Electronic Commerce 1, 2 (1977) 59-88.
	5	Thomas K. Landauer, The trouble with computers, MIT Press, Cambridge, MA, 1995
	6	Lindquist, J.D. Meaning of image. J. Retailing 50, 4 (Winter 1974-1975), 29-38.
	7	Lohse, G.L. Consumer eye movement patterns on Yellow Pages advertising.J. Adv. 26, 1 (1997) 1-13.
	8	Gerald L. Lohse , Peter Spiller, Quantifying the effect of user interface design features on cyberstore traffic and sales, Proceedings of the SIGCHI conference on Human factors in computing systems, p.211-218, April 18-23, 1998, Los Angeles, California, United States [doi>10.1145/274644.274675]
	9	Meeker, M. and Pearson, S. The Internet Retailing Report. Morgan Stanley, New York, 1997; www.ms.com/misc/
	10	Jakob Nielsen, Usability Engineering, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1993
	11	Nielsen, J. Top ten mistakes in Web design. May 1996; www.useit.com/alertbox/9605 .html.
	12	Spiller, P. and Lohse, G.L. A classification of Internet retail stores. Intern. ft. Electronic Commerce 2, 2 (1998).

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