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 ABSTRACT
How can computer professionals shape the future of new computing
technologies? Using the recent history of handheld computers as an
example, this paper investigates how computer professionals can
shape the future by helping to define what new technologies should
be. Computer professionals can play a variety of roles in creating,
maintaining, and questioning problem framings, or the basic
assumptions about what problem a new technology is trying to solve.
In addition to political activism and professional ethics, computer
professionals need to reflect on the process of defining new
technological directions, and how they can help shape technology
development into outcomes they believe in.
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