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An experimental study of people creating spreadsheets
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Source ACM Transactions on Information Systems (TOIS) archive
Volume 5 ,  Issue 3  (July 1987) table of contents
Pages: 258 - 272  
Year of Publication: 1987
ISSN:1046-8188
Authors
Polly S. Brown  IBM Thomas J. Watson Research Center, Yorktown Heights, NY
John D. Gould  IBM Thomas J. Watson Research Center, Yorktown Heights, NY
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 6,   Downloads (12 Months): 65,   Citation Count: 34
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ABSTRACT

Nine experienced users of electronic spreadsheets each created three spreadsheets. Although participants were quite confident that their spreadsheets were accurate, 44 percent of the spreadsheets contained user-generated programming errors. With regard to the spreadsheet creation process, we found that experienced spreadsheet users spend a large percentage of their time using the cursor keys, primarily for the purpose of moving the cursor around the spreadsheet. Users did not spend a lot of time planning before launching into spreadsheet creation, nor did they spend much time in a separate, systematic debugging stage. Participants spent 21 percent of their time pausing, presumably reading and/or thinking, prior to the initial keystrokes of spreadsheet creation episodes.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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CREETH, R. Micro-computer spreadsheets: Their uses and abuses. J. Account. {June 1985), 90-93.
 
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DOHERTY, W. J., AND POPE, W. Computing as a tool for human augmentation. IBM Tech. Rep. RC- 11622, June 1986.
 
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GOULD, J.D. Experiments on composing letters: Some facts, some myths, and some observations. In Cognitive Processes in Writing, L. Gregg and E. R. Steinberg, Eds. Erlbaum, Hillsdale, N.J., 1980, 97-118.
 
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GOULD, J. D. Composing letters with computer-based text editors. Hum. Factors 23 (1981), 593-606.
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GRUSHCOW, J. Avoid these common spreadsheet errors. Lotus (July 1984), 59-62.
 
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LEVY, S. A spreadsheet way of knowledge. Harpers (Nov. 1984), 58-64.
 
9
OLSON, J., AND NILSEN, E. Analysis of the cognition involved in spreadsheet software interaction. Paper presented at the twenty-sixth annual meeting of the Psychonomics society, 1985.
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CITED BY  34


REVIEW

"Robert M. Lynch : Reviewer"

.abstract Nine experienced users of electronic spreadsheets each created three spreadsheets. Although participants were quite confident that their spreadsheets were accurate, 44 percent of the spreadsheets contained user-generated programming er  more...

Collaborative Colleagues:
Polly S. Brown: colleagues
John D. Gould: colleagues