Web-based customer decision support systems

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Web-based customer decision support systems

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Communications of the ACM archive
Volume 41 , Issue 3 (March 1998) table of contents

Pages: 71 - 78

Year of Publication: 1998

ISSN:0001-0782

Authors

Robert M. O'Keefe	Department of Information Systems and Computing, Brunel University, England
Tim McEachern

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 46, Downloads (12 Months): 272, Citation Count: 28

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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	7	Quelch, J.A. and Klein, L.R. The Internet and international marketing. Sloan Manage. Rev. (Spring, 1996), pp. 60-75.
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CITED BY 28

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	Hans van der Heijden , Tibert Verhagen , Marcel Creemers, Understanding online purchase intentions: contributions from technology and trust perspectives, European Journal of Information Systems, v.12 n.1, p.41-48, March 2003
	Chien-Chih Yu, A web-based consumer-oriented intelligent decision support system for personalized e-services, Proceedings of the 6th international conference on Electronic commerce, October 25-27, 2004, Delft, The Netherlands
	John D. Wells , William L. Fuerst , Jonathan W. Palmer, Designing consumer interfaces for experiential tasks: an empirical investigation, European Journal of Information Systems, v.14 n.3, p.273-287, September 2005
	Nicholas C. Romano, Jr. , Jerry Fjermestad, Electronic Commerce Customer Relationship Management: An Assessment of Research, International Journal of Electronic Commerce, v.6 n.2, p.61-113, Number 2/Winter 2001/02
	Marios Koufaris , Ajit Kambil , Priscilla Ann LaBarbera, Consumer Behavior in Web-Based Commerce: An Empirical Study, International Journal of Electronic Commerce, v.6 n.2, p.115-138, Number 2/Winter 2001/02
	Edward J. Garrity , Bonnie Glassberg , Yong Jin Kim , G. Lawrence Sanders , Seung Kyoon Shin, An experimental investigation of web-based information systems success in the context of electronic commerce, Decision Support Systems, v.39 n.3, p.485-503, May 2005
	Huigang Liang , Yajiong Xue , Bruce A. Berger, Web-based intervention support system for health promotion, Decision Support Systems, v.42 n.1, p.435-449, October 2006
	Sung-Chi Chu , Lawrence C. Leung , Yer Van Hui , Waiman Cheung, Evolution of e-commerce Web sites: A conceptual framework and a longitudinal study, Information and Management, v.44 n.2, p.154-164, March, 2007
	S. J. Westerman , G. C. Tuck , S. A. Booth , K. Khakzar, Consumer decision support systems: Internet versus in-store application, Computers in Human Behavior, v.23 n.6, p.2928-2944, November, 2007
	Jyhjong Lin, An object-oriented development method for Customer Knowledge Management Information Systems, Knowledge-Based Systems, v.20 n.1, p.17-36, February, 2007
	Faisal Al-Qaed , Alistair Sutcliffe, Adaptive decision support system (ADSS) for B2C e-commerce, Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet, August 13-16, 2006, Fredericton, New Brunswick, Canada
	Tzyh-Lih Hsia , Jen-Her Wu , Eldon Y. Li, The e-commerce value matrix and use case model: A goal-driven methodology for eliciting B2C application requirements, Information and Management, v.45 n.5, p.321-330, July, 2008
	Davide Brugali, Mediating the Internet, Annals of Software Engineering, v.13 n.1-4, p.285-308, June 2002
	Melissa Cole , Robert M. O’keefe , Haytham Siala, From the User Interface to the Consumer Interface, Information Systems Frontiers, v.1 n.4, p.349-361, April 2000
	Alberto Salguero , Francisco Araque , Cecilia Delgado, Application of business intelligence methods for personalizing tourist services, WSEAS TRANSACTIONS on SYSTEMS, v.7 n.10, p.1176-1185, October 2008
	Young Ae Kim , Jaideep Srivastava, Impact of social influence in e-commerce decision making, Proceedings of the ninth international conference on Electronic commerce, August 19-22, 2007, Minneapolis, MN, USA
	Thomas Y. Lee, Needs-based analysis of online customer reviews, Proceedings of the ninth international conference on Electronic commerce, August 19-22, 2007, Minneapolis, MN, USA
	Zhenhui Jiang , Izak Benbasat, Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping, Journal of Management Information Systems, v.21 n.3, p.111-147, Number 3/Winter 2004-5
	Wooju Kim , Dae Woo Choi , Sangun Park, Agent based intelligent search framework for product information using ontology mapping, Journal of Intelligent Information Systems, v.30 n.3, p.227-247, June 2008
	L. Y. Por , R. F. Boey , T. F. Ang , C. S. Liew, An interactive web-based wedding planner with comparative analysis decision support system, WSEAS Transactions on Information Science and Applications, v.5 n.3, p.211-220, March 2008
	Wen-Chih Chiou , Chyuan Perng , Jeng-Teng Tsai , Chin-Chao Lin, The review of the website evaluation framework in Information Systems and marketing journals, International Journal of Information Systems and Change Management, v.3 n.1, p.81-104, July 2008
	Weiquan Wang , Izak Benbasat, Recommendation Agents for Electronic Commerce: Effects of Explanation Facilities on Trusting Beliefs, Journal of Management Information Systems, v.23 n.4, p.217-246, Number 4 / Spring 2007
	Jyhjong Lin, A consumer support architecture for enhancing customer relationships, WSEAS Transactions on Information Science and Applications, v.6 n.3, p.384-396, March 2009
	Hak-Jin Kim , Wooju Kim , Myungjin Lee, Semantic Web Constraint Language and its application to an intelligent shopping agent, Decision Support Systems, v.46 n.4, p.882-894, March, 2009
	Jyhjong Lin, An architecture for consumer support systems, Proceedings of the 8th WSEAS International Conference on Software engineering, parallel and distributed systems, p.98-105, February 21-23, 2009, Cambridge, UK
	Jan Muntermann, Towards ubiquitous information supply for individual investors: A decision support system design, Decision Support Systems, v.47 n.2, p.82-92, May, 2009
	June Lu , Lu-Zhuang Wang , Chun-Sheng Yu , Jia-Ying Wu, E-auction web assessment model in China, Electronic Commerce Research, v.9 n.3, p.149-172, September 2009