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The CMC range war: an investigation into user preferences for email and vmail
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Source Special Interest Group on Computer Personnel Research Annual Conference archive
Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research table of contents
San Francisco, California, United States
Pages: 234 - 239  
Year of Publication: 1997
ISBN:0-89791-904-1
Authors
Kathryn A. Marold  Metropolitan State College of Denver
Gwynne Larsen  Metropolitan State College of Denver
Sponsor
SIGCPR: ACM Special Interest Group on Computer Personnel Research
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 7,   Downloads (12 Months): 7,   Citation Count: 0
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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Bodker, S.(1991). Through the Interface. Hillsdale, NJ- Erlbaum Associates.
 
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Campbell, A.T. (1991). Voice technology in banking and finance. Telemarketing Magazine, 10:2, 54-5, 59.
 
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Garceau, L. R., & Fuglister,J. (1991). Making voice mail a success. CPA Journal, 61:3, 40-45.
 
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Kennedy, J. J. (1992). Analvzine aualitative data. New York: Praeger Publishers. 228 pp.
 
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Khosrowpour, M. & Subramanian, G. H. (1996). A comparison of voice mail and information retrieval systems on technology acceptance and information characteristics. Proceedines of}..h .e Americas Conference Lo..n Information Systems. Phoenix, Arizona USA.
 
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Marold, K. A. & Larsen, G. (1996). Beyond the intemet. Cambridge, MA: Course Technology.
 
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(1993). The asynchronous nature of email and its effect on interpersonal communication. Proceedings, OASI Conference.
 
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Markus, M. L., Bikson, T. K., EI-Shinnawy, M., & Soe, L. L. (1991 ). Fragments of your communication' email, vmail and Fax. The Information Society, 8, no. 4, 207-241.
 
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Murray, Denise. (1988). The context of oral and written language: a framework of mode and medium switching. Lanuuage in S~. 17, 351-3 73.
 
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Ong, W. (1982)..O_ralitv and Literacy: The technolouizing of the word. New York: Routledge.
 
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Reinsh, N. L., Jr. & Beswick, R. B. (1990). Voice mail versus conventional channels: A cost minimization Analysis of individuals' preferences. Academy ofMana~gement Re~, 33:4, 801-816.
 
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Rice, R.E., & Williams, F, eds. (1984). The new m~dia: Communic.a..tion, rese.a, rch, and ~echnology. Beverly Hills, CA: Sage Publications.
 
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Rottenberger, K. (199 i). The next voice you hear. Sales and Marketin~ Management, 50-54.
 
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Schaefermeyer, J. & Sewall, F. (1988). Communicating by electronic mail. American Behavioral .$ciemist, 32, no. 2, 112-123.
 
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Schmitz, J. & Fulk, J. (i 99 I). Organizational colleagues, media riches and electronic mail. Communication Research, 36, No. 4, 487-521.
 
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Segars, A. and Grover, V. (1993). Re-examining perceived ease of use and usefulness: a confirmatory factor analysis. MIS Ouanedy, 17:4, 517-526.
 
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Summers, B. (I 991). Voice mail cuts costs, improves service at Reynolds Metals. Communication News, 28:8, 8.
 
23
Trevino, L. K. & Webster, J. (I 994). Flow in compute-mediated communication. Communicatign Re~arCh, 19.5, 539- 573.

Collaborative Colleagues:
Kathryn A. Marold: colleagues
Gwynne Larsen: colleagues