The role of training in preparing end users to learn new but similar software packages

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The role of training in preparing end users to learn new but similar software packages

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Special Interest Group on Computer Personnel Research Annual Conference archive
Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research table of contents

San Francisco, California, United States

Pages: 210 - 223

Year of Publication: 1997

ISBN:0-89791-904-1

Authors

Lorne Olfman	Programs in Information Science, Claremont Graduate School, Claremont, CA
Conrad Shayo	Information and Decision Sciences, California State University, San Bernardino, CA

Sponsor

SIGCPR: ACM Special Interest Group on Computer Personnel Research

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 5, Downloads (12 Months): 37, Citation Count: 2

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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CITED BY 2

	Conrad Shayo , Lorne Olfman, The role of conceptual models in formal software training, Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research, p.242-253, March 26-28, 1998, Boston, Massachusetts, United States
	Fred Niederman , Jo Ellen Moore , Susan E. Yager, A view from the SIGCPR conference: what have we learned in this decade?, ACM SIGCPR Computer Personnel, v.20 n.4, p.75-89, October 1999