ACM Home Page
Please provide us with feedback. Feedback
The effects of customized communication skills training on undergraduate information systems majors
Full text PdfPdf (1.25 MB)
Source Special Interest Group on Computer Personnel Research Annual Conference archive
Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research table of contents
San Francisco, California, United States
Pages: 49 - 61  
Year of Publication: 1997
ISBN:0-89791-904-1
Authors
Jack D. Becker  University of North Texas
Robert G. Insley  University of North Texas
Megan L. Endres  University of North Texas
Sponsor
SIGCPR: ACM Special Interest Group on Computer Personnel Research
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 0,   Downloads (12 Months): 24,   Citation Count: 1
Additional Information:

references   cited by   index terms   collaborative colleagues  

Tools and Actions: Request Permissions Request Permissions    Review this Article  
DOI Bookmark: Use this link to bookmark this Article: http://doi.acm.org/10.1145/268820.268866
What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Becker, J.; Insley, R.; and Breshears, R. (1993). Communication skills module for Information Systems majors. Decision Sciences Institute Proceeding.
 
2
Biersteker, A. (1986). A language proficiency testing model for business needs. Proceedings of the Fifth Annual Eastern Michigan Conference on Languages for Business and the Professional, 1-31.
 
3
Bloom, B.S. (1956). The Taxonomy of Educational Objectives: Classification of Educational Goals, Handbook 1: The Cognitive Domain. McKay Press, New York, NY.
 
4
 
5
Crockett, H.D.; Hall, G.R.; and Jeffries, C.J. (1993). Preferred information systems skills: Are undergraduate IS programs serving their markets? Interface 15(2), 9-13.
 
6
Cusack, S. (1988). Moving up to management. Computerworld, 22(21), 82.
 
7
Dawson, M. (1994). The facade of team building. Systems Management, 22(12), 11-12.
 
8
Finneran, M. (1994). Selling - it's for techies, too! Business Communication Review, 24(9), 84-86.
 
9
Fischer, D.A. (1994). It's 2 p.m. do you know there your help desk is? Infoworld, 16(24), 67.
 
10
Goodman, M.; Hill, J.; and Greene, K. (1991). Communication in graduate management programs: Results of a survey. IEEE Transactions on Professional Communications, 34(1), 24-35.
11
 
12
Hildebrand, C. (1991). Managing the aftermath: Orchestration skills needed. ComputerworM 25(31), 58.
 
13
Insley, R.; Becker, J.; and Breshears, B. (1996). Aligning business communication skills curriculum to meet IS managers' expectations of IS graduates. Journal of Computer Information Systems, 36(4), 7-13.
 
14
Jiang, J.; Udeh, i.; and Hayajneh, A. (1994). Employers' expectation of incoming business graduates: From recruiters' views. Journal of Computer Information Systems, Summer, 57-59.
 
15
Kilzer, J.R. and Kennedy, P.J. (1990). Advisory boards: The slippery rock experience. Management Accounting 72(1), 57.
 
16
Kirkham, R.L. (1987). Communicating to influence others more effectively. Personnel 64(12), 52-55.
 
17
 
18
Lengel, R.H. and Daft, R.L. (1988). The selection of communication media as an executive skill. Academy of Management Executive, 11 (3), 225-232.
 
19
Leonard, D.J. (1988). Teaching communication for business at the undergraduate level. In J.C. Scott ed. Facilitating Communication for Business: National Business Education Yearbook, No. 26, 125-138 (Reston, VA: National Business Education Association).
 
20
Longenecker, H., and Feinstein, D. (1991). information Systems: The DPMA Model Curriculum for a Four Year Undergraduate Degree. Park Ridge, IL.: Data Processing Management Association.
 
21
Maddox, M. (1990). Communication skills needed by firstline managers. Manage, 42(2), 11-13, 35.
 
22
Mathieson, G.J. (1993). Service orientation: The I/S department's lifeline. Computers in Healthcare, 14(5), 45- 47.
 
23
McGee, S.L. (1985). Communication skills in business and industry. Paper presented at the Michigan Association of Speech Communication Convention, (October 11) 1-6.
24
 
25
Ouellette, L.P. (1994). A formula for IS service. Journal of Systems Management, 45(1), 34-35.
 
26
Pastore, R. (1993). A decided slant. CIO 7(4), 50-56.
 
27
Pitman, B. (1994). Stop wasting training dollars: Train for outcomes, not outputs. Journal of Systems Management, 45(6), 25.
 
28
Ridgeway, L.S. (1987). Read my mind: What users want from online information. IEEE Transactions on Professional Communications, 30(2), 87-90.
 
29
Ruhl, J. (1990). Teach yourself to be a good manager. ComputerworM 24(47), 123.
 
30
Sanders, S. (1987). What is communication education and training? IEEE Transactions on Professional Communications, 30(1), 45-46.
 
31
Simon, J.J., Jr. (1989). A report card on America's business schools. Management Review, 78(12), 26-29.
 
32
Smits, S.J.; McLean, E.R.; and Tanner, J.R. (1993). Managing High-Achieving information systems professionals. Journal of Management Information Systems, 9(4), 103-120.
 
33
Sorohan, E.G.; Gordon, E.; and Petrini, C.M. (1994). People skills still a sales basic. Training and Development, 48(12), 7-8.
 
34
Vitiello, J. (1990). Delivering effective speeches. Computerworld, 24(17), 115.
35
 
36
Zawacki, R.A. (1992). Motivating the IS people of the future. Information Systems Management, 9(2), 73-75.


Collaborative Colleagues:
Jack D. Becker: colleagues
Robert G. Insley: colleagues
Megan L. Endres: colleagues