Understanding the role of documents in a hierarchical flow of work

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Understanding the role of documents in a hierarchical flow of work

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Conference on Supporting Group Work archive
Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge table of contents

Phoenix, Arizona, United States

Pages: 119 - 127

Year of Publication: 1997

ISBN:0-89791-897-5

Authors

Peter Mambrey	GMD - German National Research Center for Information Technology, FIT - Institute for Applied Information Technology, Schloss Birlinghoven, D-53754 Sankt Augustin, Germany
Mike Robinson	University of Jyvaskyla, Department of Computer Science and Information Systems, P.O.Box 35, 20351 Jyvaskyla, Finland

Sponsor

SIGGROUP: ACM Special Interest Group on Supporting Group Work

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 4, Downloads (12 Months): 25, Citation Count: 13

Additional Information:

references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Bowker, Geoffrey and Susan Leigh Star. Knowledge and infrastructure in international information management: problems of classification and coding. In Information Acumen: The Understanding and Use of Knowledge in Modem Business, ed. Lisa Budd- Frierman, 186-213. London: Routledge, 1994.
	2	Graham Button, Technology in Working Order: Studies of Work, Interaction, and Technology, Routledge, New York, NY, 1993
	3	Egger, Edeltraud and Ina Wagner. Negotiating Temporal Orders: The Case of Collaborative Time- Management in a Surgery Clinic. Computer Supported Cooperative Work 1 (4): 255-276, I993.
	4	Heath, Christian and Paul Luff. Collaborative Activity and Technological Design: Task Coordination in London Underground Control Rooms. In ECSCW '91. Proceedings of the Second European Conference on Computer-Supported Cooperative Work, ed. Liam Barmon, Mike Robinson, and Kjeld Schmidt, 65-80. Amsterdam: Kluwer Academic Publishers, 1991.
	5	Hosehka, P., T. Kreifelts, and W. Prinz. Gruppenkoordination und Vorgangsbearbeitung. in Betrieblieher Einsatz yon CSCW-Systemen, ed. S. Kim & K. Kl6ekner, 91-122. Sankt Augustin, Germany: GMD Studien Nr. 230, 1994.
	6	John A. Hughes , David Randall , Dan Shapiro, Faltering from ethnography to design, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.115-122, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143469]
	7	Edwin Hutchins, The technology of team navigation, Intellectual teamwork: social and technological foundations of cooperative work, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1990
	8	K16ckner, Kortrad / Peter Mambrey / Markus Sohlenkamp / Wolfgang Prinz / Ludwin Fuchs / Sabine Kolvenbach / Uta Pankoke-Babatz / Anja Syri: POLITeam. Bridging the Gap between Bonn and Berlin for and with the Users. Proceedings of the 4th European Conference on Computer Supported Cooperative Work, Stockholm 1995.
	9	Mambrey, Peter / Gloria Mark / Uta Pankoke-Babatz: Integrating user advocacy into participatory desig: The designers'perspective. In: B lomberg, Jeanette / Finn Kensing / Elizabeth Dykstra-Erickson: PDC' 96. Proceedings of the Participatory Design Conference. Cambridge, Massachusetts, USA, 13-15 November 1996, pp. 251-259.
	10	Mintzberg, Henry. The Structuring of Organizations. A Synthesis of the Research. Englewood Cliffs, New Jersey: Prentice-Hall, 1979.
	11	Susan Leigh Star, The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving, Distributed artificial intelligence: vol. 2, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1990
	12	Star, Susan Leigh and James R. Griesemer. Institutional Ecology, 'Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39. Social Studies of Science 19: 387-420, 1989.
	13	Lucy A. Suchman, Plans and situated actions: the problem of human-machine communication, Cambridge University Press, New York, NY, 1987
	14	Lucy A. Suchman , Randall H. Trigg, Understanding practice: video as a medium for reflection and design, Design at work: cooperative design of computer systems, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1992

CITED BY 13

	Helena Karsten , Matthew Jones, The long and winding road: collaborative IT and organisational change, Proceedings of the 1998 ACM conference on Computer supported cooperative work, p.29-38, November 14-18, 1998, Seattle, Washington, United States
	Andreas Girgensohn, Supporting the writing of reports in a hierarchical organization, ACM SIGSOFT Software Engineering Notes, v.24 n.2, p.147-156, March 1999
	Wayne G. Lutters , Mark S. Ackerman, Achieving safety: a field study of boundary objects in aircraft technical support, Proceedings of the 2002 ACM conference on Computer supported cooperative work, November 16-20, 2002, New Orleans, Louisiana, USA
	Susan Turner , Phil Turner, Beyond relative advantage: factors in end-user uptake of computer supported cooperative work, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	M. Adam Mahmood, Comprehensive bibliography, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Marlin M. Cluts, The evolution of artifacts in cooperative work: constructing meaning through activity, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, November 09-12, 2003, Sanibel Island, Florida, USA
	Marc Berg, Accumulating and Coordinating: Occasions for Information Technologies in Medical Work, Computer Supported Cooperative Work, v.8 n.4, p.373-401, Oct. 1999
	Charlotte P. Lee, Between chaos and routine: boundary negotiating artifacts in collaboration, Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work, p.387-406, September 18-22, 2005, Paris, France
	Charlotte P. Lee, Boundary Negotiating Artifacts: Unbinding the Routine of Boundary Objects and Embracing Chaos in Collaborative Work, Computer Supported Cooperative Work, v.16 n.3, p.307-339, June 2007
	Wayne G. Lutters , Mark S. Ackerman, Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support, Computer Supported Cooperative Work, v.16 n.3, p.341-372, June 2007
	Jack Downey, An artifact-centric method for creating software job descriptions, Proceedings of the 2008 ACM SIGMIS CPR conference on Computer personnel doctoral consortium and research, April 03-05, 2008, Charlottesville, VA, USA
	Jack Downey , Norah Power, An artifact-centric framework for software development skills, Proceedings of the 2007 ACM SIGMIS CPR conference on 2007 computer personnel doctoral consortium and research conference: The global information technology workforce, April 19-21, 2007, St. Louis, Missouri, USA
	M. Sohlenkamp , P. Mambrey , W. Prinz , L. Fuchs , A. Syri , U. Pankoke-Babatz , K. Klöckner , S. Kolvenbach, Supporting the Distributed German Government with POLITeam, Multimedia Tools and Applications, v.12 n.1, p.39-58, September 2000