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Source User Services Conference archive
Proceedings of the 25th annual ACM SIGUCCS conference on User services: are you ready? table of contents
Monterey, California, United States
Pages: 251 - 254  
Year of Publication: 1997
ISBN:0-89791-990-4
Authors
Jeff Pankin  Information Systems, IT Support, Massachusetts Institute of Technology, 77 Massachusetts Ave., Cambridge, MA
Mary Ellen Bushnell  Information Systems, IT Support, Massachusetts Institute of Technology, 77 Massachusetts Ave., Cambridge, MA
Phyllis Galt  Information Systems, IT Support, Massachusetts Institute of Technology, 77 Massachusetts Ave., Cambridge, MA
Sponsor
SIGUCCS: ACM Special Interest Group on University and College Computing Services
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 1,   Downloads (12 Months): 8,   Citation Count: 1
Additional Information:

cited by   index terms   collaborative colleagues  

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CITED BY
Bronwen Jean Heuer, Introducing a client community to a non-microsoft product, Proceedings of the 27th annual ACM SIGUCCS conference on User services: Mile high expectations, p.111-114, November 1999, Denver, Colorado, United States

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Training, help, and documentation

Additional Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Training


General Terms:
Design, Human Factors, Management, Performance, Theory

Collaborative Colleagues:
Jeff Pankin: colleagues
Mary Ellen Bushnell: colleagues
Phyllis Galt: colleagues

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