Familiar contexts, new technologies

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Familiar contexts, new technologies: adapting online help to simulate an expert system

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ACM Special Interest Group for Design of Communication archive
Proceedings of the 15th annual international conference on Computer documentation table of contents

Salt Lake City, Utah, United States

Pages: 145 - 151

Year of Publication: 1997

ISBN:0-89791-861-4

Author

Hilari Kleine Jones

First Health

Sponsor

SIGDOC: ACM Special Interest Group for Design of Communications

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 1, Downloads (12 Months): 2, Citation Count: 0

Additional Information:

references index terms

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Caldanaro, Regina M., Evans, Jeanette P., and Nichols, Michelle Corbin. (1997). Seven steps to successful online help, hztercom 43 (8), 4-7.
	2	Grider. Daryl A. (1994). Expert systems for technical communicators, ,/ournal of the Societ)' fi~r Technical Communication 41 (4), 635-642.
	3	Mischel, Jim. (1994). The developer's guide to lt'IAHELP. EXE. New York: John Wiley & Sons, inc.

INDEX TERMS

Primary Classification:
H. Information Systems
H.3 INFORMATION STORAGE AND RETRIEVAL

Additional Classification:
D. Software
D.2 SOFTWARE ENGINEERING
D.2.7 Distribution, Maintenance, and Enhancement
Subjects: Documentation

H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
Subjects: Training, help, and documentation

I. Computing Methodologies
I.2 ARTIFICIAL INTELLIGENCE

General Terms:
Design, Documentation, Measurement, Performance, Theory

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