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REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Sager, Ira, "The great equalizer," Business Week Special Issue: The Information Revolution, 1994, pp. 100-107.
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2
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Steward, T., "Reengineering: the hot new managing tool," Fortune, August 23, 1994, Vol. 128, No. 4, pp. 40-46.
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3
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Bleakley, F.R., "Many companies try management fads, only to see them flop", Wall Street Journal, July 6, 1993.
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Barua, Anitesh, C.-H. Sophie Lee, and Andrew B. Whinston, "The calculus of reengineering," Center of Information Systems Management, University of Texas at Austin, 1994.
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6
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Hammer, M., and Champy, j., Reengineering the Corporation: A Manifesto for Business Revolution, NY: Harper Business, 1993.
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Johansson, Henry, Business Process Reengineering: Breakpoint Strategies for Market Dominance, Wiley New York, 1993.
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8
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Rifkin, Glenn, "Reengineering Aetna," Forbes, June 7, 1993, pp.78-83.
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Davenport, Tom, and James Short, "The new industrial engineering: information technology and business process redesign," Sloan Management Review, Summer 1990, 11-27.
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10
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Harrar, G., "Baldrige notwithstanding," Forbes, February 28, 1994, Vo1.153, No. 5, pp. 44-49.
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11
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Maglitta, Joseph, "Reengineering the workplace" Tool time," Computerworld, November 21, 1994, 96-105.
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12
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Barua, A., Kriebel, C.H., and Mukhopadhyay, T., "Information Technologies and Business Value: An Analytical and Empirical Investigation," in Press, Information Systems Research, 1994.
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13
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Edgeworth, F.Y., Mathematical Psychics, London: Kegan Paul, 1881.
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14
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Topkis, D.M., "Minimizing a Submodular Function on a Lattice," Operations Research, April 1978, pp. 305-321.
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Milgrom, P., and Roberts, J., "The economics of modem manufacturing: technology, strategy, and organization," American Economic Review, June 1990, pp. 511-528.
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