Business process simulation

ABSTRACT

This introductory tutorial provides an overview of business process simulation and how it works. Descriptions of modeling elements and model performance measures are presented. Classification of business processes is followed by unique modeling, simulation procedure and analysis considerations. Types of business process simulation tools are discussed. Finally, a purchasing process simulation exercise is presented to illustrate the power and suitability of simulation for analyzing a business process.

REFERENCES

• 1: Kerim Tumay, Business process simulation, Proceedings of the 27th conference on Winter simulation, p.55-60, December 03-06, 1995, Arlington, Virginia, United States [doi>10.1145/224401.224421]
• 2: Bruce Gladwin , Kerim Tumay, Modeling business processes with simulation tools, Proceedings of the 26th conference on Winter simulation, p.114-121, December 11-14, 1994, Orlando, Florida, United States
• 3: Charles Harrell , Kerim Tumay, Simulation Made Easy: A Manager's Guide, Engineering & Management Press, 1997
• 4: August-Wilhelm Scheer, Business Process Engineering: Reference Models for Industrial Enterprises, Springer-Verlag New York, Inc., Secaucus, NJ, 1994