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Granting three wishes through performance-centered design
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Source
Communications of the ACM archive
Volume 40 ,  Issue 7  (July 1997) table of contents
Pages: 54 - 59  
Year of Publication: 1997
ISSN:0001-0782
Author
Gloria Gery  Gery Associates, Tolland, Mass.
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 10,   Downloads (12 Months): 30,   Citation Count: 4
Additional Information:

references   cited by   index terms  

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Grey, G.J. Electronic Performance Support System. Grey Performance Press, Tolland, Mass. (Previously Publichsed by Ziff Instiute and Weingarten Publication, 1991).
 
2
Donald A. Norman, Things that make us smart: defending human attributes in the age of the machine, Addison-Wesley Longman Publishing Co., Inc., Boston, MA, 1993
 
3
Edward Tufte, Envisioning information, Graphics Press, Cheshire, CT, 1990
 
4
Dyson, E. Performance Support: Worker information System. Release 1.0, August 1993. EDventure Holiding, New York, NY.
 
5
Galagan, P. Think Performance. Traning and Development Journal (Mar. 1994).
 
6
Gary, G.J. Attributes and behavior of performance centered systems. Performance Improvement Quaerl 8 I(1 5).Also accessoacce form wwwiepss.com
 
7
Gary, G.J. Training vs. performance support: Inude quate training is now in sufficient. Perform ance Quarter(v, 3 (1989) International Society for Performa nee Improvement, Washington, DC.
 
8
Raybould, B. Performance support engineering: An emerging development methodology for enabling organizational earning. Performance Improvement Quake 815).A{soacce befrom
 
9
Sherry, L. and Wiso BSu Dorti hu an performance across disces: onverqi of roles and tools. Performance Improvement QuaRerly 9,4. Also accessibe from www.epss:com.
 
10
epss.com site: www.eDss, tom
 
11
EPSS infosite: www.tgx, comenhanoce
 
12
CBT Solutions site: www.cbtsolutions.com

CITED BY  4
Rita Kukafka , Stephen B. Johnson , Allison Linfante , John P. Allegrante, Grounding a new information technology implementation framework in behavioral science: a systematic analysis of the literature on IT use, Journal of Biomedical Informatics, v.36 n.3, p.218-227, June 2003
Michael J. Gallivan, Examining workgroup influence on technology usage: a community of practice perspective, Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research, p.54-66, April 2000, Chicago, Illinois, United States
Anne P. Massey , Mitzi M. Montoya-Weiss , Tony M. O'Driscoll, Performance-Centered Design of Knowledge-Intensive Processes, Journal of Management Information Systems, v.18 n.4, p.37-58, Number 4/Spring 2002
Susan McKenney, Shaping computer-based support for curriculum developers, Computers & Education, v.50 n.1, p.248-261, January, 2008

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Training, help, and documentation

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Systems analysis and design


General Terms:
Design, Human Factors, Management, Performance, Standardization


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