Ethnographic data for product development

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Ethnographic data for product development: a collaborative process

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interactions archive
Volume 3 , Issue 6 (Nov./Dec. 1996) table of contents

Pages: 52 - 69

Year of Publication: 1996

ISSN:1072-5520

Authors

Scott Lewis	Intel Architecture Labs, Intel Incorporated, JF2-64, 2111 N.E. 25th Ave., Hillsboro, OR
Michael Mateas	Computer Science Department, Carnegie Mellon University, 5000 Forbes Ave., Pittsburgh, PA
Susan Palmiter	Design Technologies, Inc., Customer Centered Research & Design, 4435 SW Carl Place, Portland, OR
Gene Lynch	Design Technologies, Inc., 618 SW Arboretum Circle, Portland, OR

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 3, Downloads (12 Months): 34, Citation Count: 7

Additional Information:

references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Berners-Lee, T., Cailliau, R., Groff, J.E, and Pollermann, B. (1992). World-Wide Web: The Information Universe. Electronic Networking: Research, Applications and Policy, 2:1. pp. 52-58.
	2	Blomberg, J., Giacomi, J., Mosher, A., Swenton- Wall, P. (1993). Ethnographic Field Methods and Their Relation to Design. In Participatory Design: Principles and Practices. Schuler, D. & Namioka, A. (Eds). Lawrence Erlbaum Associates. Hillsdale, NJ.
	3	CVideo (1992). CVideoTM: MacintoshR Video Annotation Software. Envisionology. San Francisco: CA.
	4	John Hughes , Val King , Tom Rodden , Hans Andersen, Moving out from the control room: ethnography in system design, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.429-439, October 22-26, 1994, Chapel Hill, North Carolina, United States [doi>10.1145/192844.193065]
	5	Jordan, B. & Henderson, A. (1993). Interaction Analysis: Foundations and Practice. From Human Factors and Ergonomics Society 37th Meeting Workshop: Exploratory Sequential Data Analysis (ESDA). Making Sense of Observational Data. HFES: Santa Monica: CA.
	6	Olson, G., Olson, J., Carter, M. & Storrosten, M. (1992). Small group design meetings: An analysis of collaboration. HCI. 7. pp. 347-374.
	7	Gary Perlman, The HCI Bibliography project, ACM SIGCHI Bulletin, v.23 n.3, p.15-20, July 1991 [doi>10.1145/126505.126507]
	8	Patricia Sachs, Transforming work: collaboration, learning, and design, Communications of the ACM, v.38 n.9, p.36-44, Sept. 1995 [doi>10.1145/223248.223258]
	9	Sanderson, P. & Fisher, C. (1993). Exploratory Sequential Data Analysis: Foundations. From Human Factors and Ergonomics Society 37th Meeting Workshop: Exploratory Sequential Data Analysis (ESDA). Making Sense of Observational Data. HFES: Santa Monica: CA.
	10	Schank, R.C. & Abelson, R.P. (1977). Scripts, Plans, Goals, and Understanding. Hillsdale, NJ: Erlbaum.
	11	Suchman, L. & Trigg, R. (1991). Understanding practice: Video as a medium for reflection and design. In J. Greenbaum & M. Kyng (Eds.), Design at work. Hillsdale, NJ:LEA.
	12	Karon Weher , Alex Poon, Marquee: a tool for real-time video logging, Proceedings of the SIGCHI conference on Human factors in computing systems: celebrating interdependence, p.58-64, April 24-28, 1994, Boston, Massachusetts, United States [doi>10.1145/191666.191697]

CITED BY 7

	Beth M. Lange , Mark A. Jones , James L. Meyers, Insight lab: an immersive team environment linking paper, displays, and data, Proceedings of the SIGCHI conference on Human factors in computing systems, p.550-557, April 18-23, 1998, Los Angeles, California, United States
	Tuomo Tuikka, Searching requirements for a system to support cooperative concept design in product development, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.395-403, August 18-20, 1997, Amsterdam, The Netherlands
	Yvonne Rogers , Victoria Bellotti, Grounding blue-sky research: how can ethnography help?, interactions, v.4 n.3, p.58-63, May/June 1997
	Andy Cockburn , Tony Dale, CEVA: a tool for collaborative video analysis, Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge, p.47-55, November 16-19, 1997, Phoenix, Arizona, United States
	Ramesh Farzanfar , Joseph Finkelstein , Robert H. Friedman, Testing the Usability of Two Automated Home-Based Patient-Management Systems, Journal of Medical Systems, v.28 n.2, p.143-153, April 2004
	Tony Salvador , Sara Bly, Supporting the flow of information through constellations of interaction, Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work, p.269-280, September 07-11, 1997, Lancaster, UK
	Tim Diggins , Peter Tolmie, The 'adequate' design of ethnographic outputs for practice: some explorations of the characteristics of design resources, Personal and Ubiquitous Computing, v.7 n.3-4, p.147-158, July 2003