Groupware implementation

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Groupware implementation: reinvention in the sociotechnical frame

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Computer Supported Cooperative Work archive
Proceedings of the 1996 ACM conference on Computer supported cooperative work table of contents

Boston, Massachusetts, United States

Pages: 428 - 437

Year of Publication: 1996

ISBN:0-89791-765-0

Authors

Tora K. Bikson	The RAND Corporation, 1700 Main St., Santa Monica CA
J. D. Eveland	California School of Professional Psychology, 1000 S. Fremont Ave., Alhambra CA

Sponsors

SIGGROUP: ACM Special Interest Group on Supporting Group Work
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 2, Downloads (12 Months): 37, Citation Count: 12

Additional Information:

references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Tora K. Bikson , J. D. Eveland, The interplay of work group structures and computer support, Intellectual teamwork: social and technological foundations of cooperative work, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1990
	2	Bikson. T. K. and S. A. Law. "Electronic Mail Use at the World Bank: Messages from Users," The Information Socie~, Vol. 9(2), pp. 89-I24, 1993.
	3	Bikson. Y. K., S. A. Law, M. Markovich, and B. T. Harder. "'On the Implementation of Research Findings in Surface Transportation," Research Results Digest. 207. June t995.
	4	Bikson. T. K., "Understanding the Implementation of Office Technology," in Technology and the Transformation of Vc'7~ite Collar Work, Robert Kraut, ed.. Hillsdale, N J: Erlbaum Associates, 1986, pp. t 55- 176.
	5	Bikson. Y. K, "Organizational Trends and Electronic Media." American Archivist. Vol. 57, No. 1, 1994, pp. 48-68.
	6	Bikson. T. K., B. A. Gutek, and D. Mankin. Implementing Computerized Procedures in O~ce Settings" Influences and Outcomes, RAND, R-3077- NSF. I987.
	7	Bikson. Y. K., C. Stasz, and D. Mankin. Computer- Mediated Work:Individual and Organizational Impacts in a Corporate Headquarters, RAN32).R- 3308-OTA, 1985. Prepared for the Congressional Office of Technology Assessment's report on the automation of America's offices.
	8	Connolly. T. "'Electronic Brainstorming" Science Meets Technoto~/in the Group Meeting Room" in S. Kiester (ed.), Research Milestones on the Information Superhighwm.,, New York: Social Science Research Council Press, 1996 (in press)
	9	Eveland, JD "Issues in Using the Concept of 'Adoption' of Innovations". Journal of Technology Transfer. VoI. 4, No. 1' 1-14, 1979.
	10	Tom Finholt , Lee Sproull , Sara Kiesler, Communication and performance in ad hoc task groups, Intellectual teamwork: social and technological foundations of cooperative work, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1990
	11	Robert Johansen, GroupWare: Computer Support for Business Teams, The Free Press, New York, NY, 1988
	12	Don Mankin , Susan G. Cohen , Tora K. Bikson, Teams and Technology: Fulfilling the Promise of the New Organization, Harvard Business School Press, Boston, MA, 1996
	13	Minahan, M. The Impact of Group Decision Support Systems on Groups: An Ethnographic Study, Unpublished doctoral dissertation, Universi~' of Maryland, 1994
	14	Pinsonneault. A. and Kraemer, K, "Impact of Technological Support on Groups" in Decision Support Systems, Amsterdam:North Holland Publishers. 1989
	15	Shneier, L. "'Implementing New Technolo~: People Issues in Migrating from Office Systems to Groupware'" Proceedings of the GroupWare Europe Conference, March 1995
	16	Taylor, J. Performance By Design. Englewood NJ: Prentice-HalI, 1994
	17	Tornatzl~,~, L. and Fleischer. M. The Processes of Technological Innovation. gexin~on MA" Lexington Books, 1992
	18	Ventana Systems, Inc. Demonstrations available at <h ttp :I/www 2.yentana.com/rentana~WHATSGS.HTM>, 1996
	19	Yin, R. Changing Urban Bureaucracies. Lexington MA: Lexington Books. 1982
	20	Yin, R. Case Study Methods. Beverly Hills: Sage Publications, 1990

CITED BY 12

	Gloria Mark , Steven Poltrock, Diffusion of a collaborative technology cross distance, Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work, September 30-October 03, 2001, Boulder, Colorado, USA
	Bjørn Erik Munkvold , Robert Anson, Organizational adoption and diffusion of electronic meeting systems: a case study, Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work, September 30-October 03, 2001, Boulder, Colorado, USA
	Tatyana Bondarouk , Klaas Sikkel, Implementation of collaborative technologies as a learning process, Critical reflections on information systems: a systemic approach, Idea Group Publishing, Hershey, PA, 2003
	Gloria Mark , Steven Poltrock, Shaping technology across social worlds: groupware adoption in a distributed organization, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, November 09-12, 2003, Sanibel Island, Florida, USA
	Michael J. Muller , Mary Elizabeth Raven , Sandra Kogan , David R. Millen , Kenneth Carey, Introducing chat into business organizations: toward an instant messaging maturity model, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, November 09-12, 2003, Sanibel Island, Florida, USA
	J. H. Erik Andriessen , Marike Hettinga , Volker Wulf, Introduction to Special Issue on Evolving Use of Groupware, Computer Supported Cooperative Work, v.12 n.4, p.367-380, 2003
	Susan Turner , Phil Turner, Beyond relative advantage: factors in end-user uptake of computer supported cooperative work, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Bjørn Erik Munkvold, References, Implementing collaboration technologies in industry: case examples and lessons learned, Springer-Verlag, London, 2003
	M. Adam Mahmood, Comprehensive bibliography, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Charlotte P. Lee , Paul Dourish , Gloria Mark, The human infrastructure of cyberinfrastructure, Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, November 04-08, 2006, Banff, Alberta, Canada
	W. Geyer , M. J. Muller , M. T. Moore , E. Wilcox , L.-T. Cheng , B. Brownholtz , C. Hill , D. R. Millen, Activity explorer: activity-centric collaboration from research to product, IBM Systems Journal, v.45 n.4, p.713-738, October 2006
	Michael J. Muller , Daniel M. Gruen, Working together inside an emailbox, Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work, p.103-122, September 18-22, 2005, Paris, France