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Documents and professional practice: “bad” organisational reasons for “good” clinical records

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Computer Supported Cooperative Work archive
Proceedings of the 1996 ACM conference on Computer supported cooperative work table of contents

Boston, Massachusetts, United States

Pages: 354 - 363

Year of Publication: 1996

ISBN:0-89791-765-0

Authors

Christian Heath	Centre for Work, Interaction and Technology, School of Social Studies, University of Nottingham, Nottingham, United Kingdom
Paul Luff	Centre for Work, Interaction and Technology, School of Social Studies, University of Nottingham, Nottingham, United Kingdom

Sponsors

SIGGROUP: ACM Special Interest Group on Supporting Group Work
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 16, Downloads (12 Months): 120, Citation Count: 45

Additional Information:

references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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	3	Bowker, G. and Star, S.L. Knowledge and infrastructure in international information management, in Information acumen, Bud-Friedman, L. (ed.), 187-213. London: Routledge 1994.
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	7	Greatbatch, D., Luff, P., Heath, C. C. and Campion, P. Interpersonal Communication and HCI: an examination of the use of computers in medical consultations, Interacting With Computers. 5: 1993, 193-216.
	8	Gurwitsch, A. The Field of Consciousness. Jurgen University Press 1964.
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	10	Heath, C.C. "The opening sequence in doctor/patient interaction' in Medical Work: Realities and Routines, Atkinson, P. and Heath, C. C. (eds.) Gower: Farnborough 1981.
	11	Heath, C. C. Body movement and speech in medical interaction. Cambridge: CUP 1986o
	12	Heath, C. C., Luff, P. and Nicholls, G. M. The Collaborative Production of the Document', in Proc. of C00P'95, Jan. 1995, 25-27, 203-218.
	13	Jirotka, M. Documentary Data Types. Working Paper. Centre for Requirements and Foundations, Oxford University, forthcoming.
	14	Thomas K. Landauer, The trouble with computers, MIT Press, Cambridge, MA, 1995
	15	Latour, B. Visualization and Cognition: Thinking with Eyes and Hands, Knowledge and Society: Studies in the Sociology of Culture Past and Present. 6:1986 1-40.
	16	Luff, P. Requirements for a System to Support Medical Consultations. Working Paper, Rank Xerox Cambridge EuroPARC 1992.
	17	Paul Luff , Christian Heath , David Greatbatch, Tasks-in-interaction: paper and screen based documentation in collaborative activity, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.163-170, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143475]
	18	William Newman , Pierre Wellner, A desk supporting computer-based interaction with paper documents, Proceedings of the SIGCHI conference on Human factors in computing systems, p.587-592, May 03-07, 1992, Monterey, California, United States [doi>10.1145/142750.143007]
	19	Wanda J. Orlikowski, Learning from Notes: organizational issues in groupware implementation, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.362-369, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143549]
	20	Susan Leigh Star, The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving, Distributed artificial intelligence: vol. 2, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1990
	21	Suchman, L. 'Do Categories Have Politics? The Language/Action Perspective Reconsidered', in Proc. of ECSCW '93, 13-17 Sept., 1-14.
	22	Suchman, L. Technologies of Accountability: On Lizards and Aeroplanes, in Technology in Working Order, Button, G. (ed.), 113-126. London: Routledge 1993.
	23	Taylor, S. Good General Practice. Oxford: Oxford University Press 1954.
	24	Wellner, P. Interacting With Paper on the DigitalDesk. Rank Xerox EuroPARC Working Paper 1992.

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