Voice loops as cooperative aids in space shuttle mission control

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Voice loops as cooperative aids in space shuttle mission control

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Computer Supported Cooperative Work archive
Proceedings of the 1996 ACM conference on Computer supported cooperative work table of contents

Boston, Massachusetts, United States

Pages: 48 - 56

Year of Publication: 1996

ISBN:0-89791-765-0

Authors

Jennifer C. Watts	Cognitive Systems Engineering Laboratory, The Ohio State University
David D. Woods	Cognitive Systems Engineering Laboratory, The Ohio State University
James M. Corban	Cognitive Systems Engineering Laboratory, The Ohio State University
Emily S. Patterson	Cognitive Systems Engineering Laboratory, The Ohio State University
Ronald L. Kerr	NASA Johnson Space Center, Houston, Texas
LaDessa C. Hicks	NASA Johnson Space Center, Houston, Texas

Sponsors

SIGGROUP: ACM Special Interest Group on Supporting Group Work
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 11, Downloads (12 Months): 31, Citation Count: 18

Additional Information:

references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	R. Bentley , J. A. Hughes , D. Randall , T. Rodden , P. Sawyer , D. Shapiro , I. Sommerville, Ethnographically-informed systems design for air traffic control, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.123-129, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143470]
	2	Clark, H., & Brennan, S. (1991). Grounding in Communication. In L. R. a. S. Teasley (Eds.), Socially Shared Cognition Washington, DC: American Psychological Association.
	3	Paul Dourish , Victoria Bellotti, Awareness and coordination in shared workspaces, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.107-114, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143468]
	4	Folk, C. L., Remington, R. W. and Johnston, J. C. 1992, Involuntary covert orienting is contingent on attentional control settings. Journal of Experimental Psychology, Human Perception and Performance, 18, 1030-1044.
	5	Gopher, D. 1991, The skill of attention control, Acquisition and execution of attention strategies, in Attention and Performance XIV (Lawrence Erlbaum Associates, Hillsdale, NJ).
	6	John A. Hughes , David Randall , Dan Shapiro, Faltering from ethnography to design, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.115-122, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143469]
	7	Johannesen, L., Cook, R., & Woods, D. (1994). Grounding explanations in evolving diagnostic situations CSEL Report 1994-TR-03). The Ohio State University, Cognitive Systems Engineering Laboratory.
	8	Paul Luff , Christian Heath , David Greatbatch, Tasks-in-interaction: paper and screen based documentation in collaborative activity, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.163-170, November 01-04, 1992, Toronto, Ontario, Canada [doi>10.1145/143457.143475]
	9	Murray, C. and Cox, C. B. 1989, Apollo, The Race to the Moon (Simon & Schuster, New York).
	10	NASA- The Shuttle News Reference Manual, found on the World-wide web. URL" HTTP:/Iwww.ksc.nasa.govlshuttleltechnologylstsne wsre f/sts-j sc.html#sts-j sc-mcc
	11	Rochlin, G. I., La Porte, T. R. and Roberts, K. H. 1987, The self-designing high-reliability organization, Aircraft carrier flight operations at sea. Naval War College Review,, Autumn, 76-90.
	12	David D. Woods, Cognitive demands and activities in dynamic fault management: abductive reasoning and disturbance management, Human factors in alarm design, Taylor & Francis, Inc., Bristol, PA, 1995
	13	Woods, D.D. 1995, The alarm problem and directed attention in dynamic fault management. Ergonomics, 38(11), 2371-2393.

CITED BY 18

	Rebecca E. Grinter, From workplace to development: what have we learned so far and where do we go?, Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge, p.231-240, November 16-19, 1997, Phoenix, Arizona, United States
	Andrew Singer , Debby Hindus , Lisa Stifelman , Sean White, Tangible progress: less is more in Somewire audio spaces, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.104-111, May 15-20, 1999, Pittsburgh, Pennsylvania, United States
	Rebecca E. Grinter , Paul M. Aoki , Margaret H. Szymanski , James D. Thornton , Allison Woodruff , Amy Hurst, Revisiting the visit:: understanding how technology can shape the museum visit, Proceedings of the 2002 ACM conference on Computer supported cooperative work, November 16-20, 2002, New Orleans, Louisiana, USA
	Mårten Pettersson , Dave Randall , Bo Helgeson, Ambiguities, awareness and economy: a study of emergency service work, Proceedings of the 2002 ACM conference on Computer supported cooperative work, November 16-20, 2002, New Orleans, Louisiana, USA
	Chris Schmandt , Jang Kim , Kwan Lee , Gerardo Vallejo , Mark Ackerman, Mediated voice communication via mobile IP, Proceedings of the 15th annual ACM symposium on User interface software and technology, October 27-30, 2002, Paris, France
	Marina Jirotka , Paul Luff, Representing and modeling collaborative practices for systems development, Social thinking: software practice, MIT Press, Cambridge, MA, 2002
	Susan Turner , Phil Turner, Beyond relative advantage: factors in end-user uptake of computer supported cooperative work, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Mårten Pettersson , Dave Randall , Bo Helgeson, Ambiguities, Awareness and Economy: A Study ofEmergency Service Work, Computer Supported Cooperative Work, v.13 n.2, p.125-154, April 2004
	M. Adam Mahmood, Comprehensive bibliography, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Jeremy P. Birnholtz , Thomas A. Finholt , Daniel B. Horn , Sung Joo Bae, Grounding needs: achieving common ground via lightweight chat in large, distributed, ad-hoc groups, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	Jonas Landgren, Making action visible in time-critical work, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Robin Wolff , Dave J. Roberts , Anthony Steed , Oliver Otto, A review of telecollaboration technologies with respect to closely coupled collaboration, International Journal of Computer Applications in Technology, v.29 n.1, p.11-26, July 2007
	Carl Gutwin , Saul Greenberg, A Descriptive Framework of Workspace Awareness for Real-Time Groupware, Computer Supported Cooperative Work, v.11 n.3, p.411-446, 2002
	Nicole Yankelovich , Jonathan Kaplan , Joe Provino , Mike Wessler , Joan Morris DiMicco, Improving audio conferencing: are two ears better than one?, Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, November 04-08, 2006, Banff, Alberta, Canada
	Xianghua Ding , Thomas Erickson , Wendy A. Kellogg , Stephen Levy , James E. Christensen , Jeremy Sussman , Tracee Vetting Wolf , William E. Bennett, An empirical study of the use of visually enhanced voip audio conferencing: the case of IEAC, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
	Erin Bradner , Wendy A. Kellogg , Thomas Erickson, The adoption and use of 'BABBLE': a field study of chat in the workplace, Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work, p.139-158, September 12-16, 1999, Copenhagen, Denmark
	Maria Normark , Dave Randall, Local expertise at an emergency call centre, Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work, p.347-366, September 18-22, 2005, Paris, France
	V. Lakshmipathy , C. Schmandt, SimPhony — A Voice Communication Tool for Distributed Workgroups, BT Technology Journal, v.22 n.4, p.52-61, October 2004