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ABSTRACT
This introductory tutorial provides an overview of business process simulation, describes the modeling and analysis considerations, and lists typical model input, simulation and output requirements. A classification of simulation software products is provided to aid the user in understanding the business process simulation tools. Finally, a simulation exercise is presented to illustrate the power and suitability of simulation for analyzing a business process. REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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