A reference architecture for multi-author World-Wide Web servers

ABSTRACT

Designing publicly accessible and distributed information structures and coordinating distributed authors is a major challenge for most organizations. This paper presents a scaleable reference architecture for multi-author World-Wide Web (W3) servers, one important type of a distributed and publicly accessible information system. We introduce the paradigm of “lean production of information” and discuss some problems of data quality regarding W3-servers. Experiences made with a departmental W3-server designed and maintained according to the principles presented are appended as a case study.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.4 Systems and Software

          Nouns: World Wide Web (WWW)

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Training, help, and documentation

General Terms:
Design, Documentation, Human Factors, Management, Performance