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Meeting users' needs: closing the gap between support and development
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Source User Services Conference archive
Proceedings of the 23rd annual ACM SIGUCCS conference on User services: winning the networking game table of contents
St. Louis, Missouri, United States
Pages: 59 - 61  
Year of Publication: 1995
ISBN:0-89791-704-9
Authors
John B. Brandes  Software Engineer, Pace University, Sprint International, 80 Broad Street, New York, NY
Jean F. Coppola  University Microcomputing Support Analyst, Academic Computing, Pace University, School of Computer Science & Information Systems, 1 Pace Plaza 17th Floor, New York, NY
Sponsor
SIGUCCS: ACM Special Interest Group on University and College Computing Services
Publisher
ACM  New York, NY, USA
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INDEX TERMS

Primary Classification:
  J. Computer Applications
  J.1 ADMINISTRATIVE DATA PROCESSING
      Subjects: Education

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.9 Management
          Subjects: Software quality assurance (SQA)


General Terms:
Design, Human Factors, Management, Performance, Reliability, Theory, Verification

Collaborative Colleagues:
John B. Brandes: colleagues
Jean F. Coppola: colleagues

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