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Functionality and usability
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Communications of the ACM archive
Volume 30 ,  Issue 3  (March 1987) table of contents
Pages: 229 - 233  
Year of Publication: 1987
ISSN:0001-0782
Author
Nancy C. Goodwin  The MITRE Corporation, Burlington Road, Bedford, MA
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 12,   Downloads (12 Months): 119,   Citation Count: 15
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ABSTRACT

Instead of limiting functionality, usability complements functionality. It affects how and with what effectiveness a system is used, and even whether or not it is used at all.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Barnard, P.J., Hammond, N.V., Morton, J., and Long, J.B. Consistency and compatibility in human-computer dialogue. Int. J. Man-Mach. Stud. 15, 1 (July 1981). 87-134.
 
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Brooks, F.P.. Jr. The computer scientist as "toolsmith"-Studies in interactive graphics. In Information Processing 1977, B. Gilcrist, Ed. Elsevier North-Holland, New York, 1977, pp. 625-634.
 
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5
Carroll, J.M., and Rosson, M.B. Usability specifications as a tool in iterative development. RC 10437 (#44642) 4/3/84, IBM, Yorktown Heights, N.Y., 1984.
 
6
Coulouris, G.F. Designing interactive systems for the office of the future. Behav. Inf Technot. I, 1 (Jan.-Mar. 1982), 37-42.
 
7
Davis, R. User error or computer error? Observations on a statistics package. Int. I. Man-Mach. Stud. 19, 4 (Oct. 1983). 359-376.
 
8
Eason, K.D. Towards the experimental study of usability. Ink J. Man-Mach. Stud. 3, 2 (Apr.-June 1984) 133-143.
 
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Fried, L. Nine principles for ergonomic software. Dafamafion 28. 11 (Nov. 1982), 163-166.
 
11
Galitz, W.O. Handbook of Screen Format Design. Q.E.D. Information Sciences, Wellesley, Mass., 1981.
 
12
Goodwin, N.C. Effect of interface design on usability of message handling systems. In Proceedings of the Human Factors Society 26th Annual Meeting (Seattle, Wash., Oct. 25-29). Human Factors Society, Santa Monica, Calif., 1982. pp. 69-73.
 
13
Keister, R.S., and Gallaway, G.R. Making software user friendly: An assessment of data entry performance. In Proceedings of the Human Fucfors Society (Norfolk, Va., Oct. 10-14). Human Factors Society, Santa Monica, Calif., 1983, pp. 1031-1034.
 
14
Long, J., Hammond, N., Barnard, P., and Morton, J. Introducing the interactive computer at work: The users' views. Behav. In/, Technot. 2, 1 (Jan.-Mar. 1983) 39-106.
 
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Maguire. M. An evaluation of published recommendations on the design of man-computer dialogues. Int. 1. Man-Mach. Stud. 16, 3 (Mar. 1982) 237-261.
 
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Meadow, C.T. User adaptation in interactive information retrieval. J. Am. Sot. If. Sci. 34,4 (July 1983) 289-291.
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Mosier, J.N., and Smith, S.L. Application of guidelines for designing user interface software. Behav. If. Technot. 5, 1 (Jan.-Mar. 1986) 39-46.
 
21
Moynihan, J.A. What users want. Dnfamafion 284 (Apr. 1982), 116-118.
 
22
Nickerson, R. Why interactive computer systems are sometimes not used by the people who might benefit from them. Int. J. Man-Mach. Stud. 25, 4 (Nov. 19!1), 469-483.
 
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Shneiderman, B. How to design with the user in mind. Dntamation 28,4 (Apr. 1982) 125-126.
 
25
Shneiderman, B. The future of interactive systems and the emergence of direct manipulation. Behav. Inf Technot. I, 3 (July-Sept. 1982), 237-256.
 
26
Smith, S.L., and Mosier, J.N. Design guidelines for user-system interface software. ESD-TR-84-190, MITRE Corp., Bedford, Mass., 1984.
 
27
Waltber, G.H.. and O'Neil, H.F, Jr. On-line user-computer interface-The effects of interface flexibility, terminal type, and experience on performance. In AFIPS Conference Proceedings, vol. 43. (Chicago, Ill., May 6-10) AFIPS Press, Reston, Va., 1974, pp. 379-384.

CITED BY  15