Studying long-term system use

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Studying long-term system use

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Communications of the ACM archive
Volume 38 , Issue 7 (July 1995) table of contents

Pages: 61 - 69

Year of Publication: 1995

ISSN:0001-0782

Authors

Judy Kay	Department of Computer Science, The University of Sydney, Australia, 2006
Richard C. Thomas	Department of Computer Science, University of Western Australia

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 9, Downloads (12 Months): 57, Citation Count: 13

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Carl Martin Allwood , Mikael Eliasson, Analogy and other sources of difficulty in novices' very first text-editing, International Journal of Man-Machine Studies, v.27 n.1, p.1-22, July 1, 1987 [doi>10.1016/S0020-7373(87)80041-X]
	2	T. Bösser, Learning in man-computer interaction: a review of the literature, Springer-Verlag New York, Inc., New York, NY, 1987
	3	Cook, R., and Kay , J. Tools for viewing UM user models. SSRG Report 93/3/50.1, Dept. of Computer Science, Univ. of Sydney, Australia. (1993)
	4	Cook, R., and Kay, J. The justified user model: a viewable, explained user model. In UM94: User Modeling Conference, (Hyannis, Cape Cod), 145-150.
	5	Cook, R., Kay J., Ryan, G., and Thomas, R. A toolkit for appraising the long term usability of a text editor (1994) available as ftp//ftp.cs.su.oz.au/pub/tr/TR94_489_toolkiLappraising_tex t_editor.ps.Z.
	6	Arthur C. Graesser , Kelly Murray, A question-answering methodology for exploring a user's acquisition and knowledge of a computer environment, Cognition, computing, and cooperation, Ablex Publishing Corp., Norwood, NJ, 1990
	7	Greenberg, S., and Witten, I.H. Directing the user interface: How poeple use command-based computer systems. In Analysis, Design and Evaluation of Man-Machine Systems-Proceeding of the 3 1FA C/1FIP/1EA/1FORS Conference (Oulu, Finland) J. Ran ta, Ed. Pergamon Press, Oxford, England (1988) 349-355.U
	8	Stephen José Hanson , Robert E. Kraut , James M. Farber, Interface design and multivariate analysis of UNIX command use, ACM Transactions on Information Systems (TOIS), v.2 n.1, p.42-57, Jan. 1984 [doi>10.1145/357417.357421]
	9	Dana S. Kay , John B. Black, Knowledge transformations during the acquisition of computer expertise, Cognition, computing, and cooperation, Ablex Publishing Corp., Norwood, NJ, 1990
	10	Robert Mack, Understanding and learning text-editing skills: observations on the role of new user expectations, Cognition, computing, and cooperation, Ablex Publishing Corp., Norwood, NJ, 1990
	11	Robert L. Mack , Clayton H. Lewis , John M. Carroll, Learning to use word processors: problems and prospects, ACM Transactions on Information Systems (TOIS), v.1 n.3, p.254-271, July 1983 [doi>10.1145/357436.357440]
	12	M V Mason, Adaptive command prompting in an on-line documentation, International Journal of Man-Machine Studies, v.25 n.1, p.33-51, July 1986 [doi>10.1016/S0020-7373(86)80032-3]
	13	Rob Pike, The text editor sam, Software—Practice & Experience, v.17 n.11, p.813-845, November 1, 1987 [doi>10.1002/spe.4380171105]
	14	Teresa L. Roberts , Thomas P. Moran, The evaluation of text editors: methodology and empirical results., Communications of the ACM, v.26 n.4, p.265-283, April 1983 [doi>10.1145/2163.2164]
	15	Marc M. Sebrechts , Richard L. Marsh , Charlotte T. Furstenburg, Integrative modeling: changes in mental models during learning, Cognition, computing, and cooperation, Ablex Publishing Corp., Norwood, NJ, 1990
	16	Terry Winograd , Fernando Flores, Understanding computers and cognition, Ablex Publishing Corp., Norwood, NJ, 1986

CITED BY 13

	Judy Kay , Richard C. Thomas, Visualisation of entrenched user preferences, Conference companion on Human factors in computing systems: common ground, p.285-286, April 13-18, 1996, Vancouver, British Columbia, Canada
	Brad Mehlenbacher, Documentation: not yet implemented, but coming soon!, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	David M. Hilbert , David F. Redmiles, An approach to large-scale collection of application usage data over the Internet, Proceedings of the 20th international conference on Software engineering, p.136-145, April 19-25, 1998, Kyoto, Japan
	David M. Hilbert , David F. Redmiles, Agents for collecting application usage data over the Internet, Proceedings of the second international conference on Autonomous agents, p.149-156, May 10-13, 1998, Minneapolis, Minnesota, United States
	David M. Hilbert , David F. Redmiles, Extracting usability information from user interface events, ACM Computing Surveys (CSUR), v.32 n.4, p.384-421, Dec. 2000
	M. Gray , A. Badre , M. Guzdial, Visualizing usability log data, Proceedings of the 1996 IEEE Symposium on Information Visualization (INFOVIS '96), p.93, October 28-29, 1996
	Dennis C. Neale , John M. Carroll, Multi-faceted evaluation for complex, distributed activities, Proceedings of the 1999 conference on Computer support for collaborative learning, p.53-es, December 12-15, 1999, Palo Alto, California
	Gregor E. Kennedy , Terry S. Judd, Expectations and reality: Evaluating patterns of learning behaviour using audit trails, Computers & Education, v.49 n.3, p.840-855, November, 2007
	Frank Linton , Hans-Peter Schaefer, Recommender Systems for Learning: Building User and Expert Models through Long-Term Observation of Application Use, User Modeling and User-Adapted Interaction, v.10 n.2-3, p.181-208, 2000
	Richard C. Thomas, Long-term variation in user actions, ACM SIGCHI Bulletin, v.28 n.2, p.36-38, April 1996
	Anand Jeyaraj , Rajiv Sabherwal, Adoption of information systems innovations by individuals: A study of processes involving contextual, adopter, and influencer actions, Information and Organization, v.18 n.3, p.205-234, January, 2008
	Zoonky Lee , Christian Wagner , Ho Kyoung Shin, The effect of decision support system expertise on system use behavior and performance, Information and Management, v.45 n.6, p.349-358, September, 2008
	Scott Bateman , Carl Gutwin , Nathaniel Osgood , Gordon McCalla, Interactive usability instrumentation, Proceedings of the 1st ACM SIGCHI symposium on Engineering interactive computing systems, July 15-17, 2009, Pittsburgh, PA, USA