End-user training and learning

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End-user training and learning

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Communications of the ACM archive
Volume 38 , Issue 7 (July 1995) table of contents

Pages: 24 - 26

Year of Publication: 1995

ISSN:0001-0782

Authors

Deborah Compeau	School of Business, Carleton University, Ottawa, Ontario, Canada K1S 5B6
Lorne Olfman	Programs in Information Science, Claremont Graduate School, 130 E, Ninth St., Claremont, CA
Maung Sei	Decision Sciences and Information Systems, College of Business Administration, Florida International University, University Park, Miami, FL
Jane Webster	Dept. of Management Sciences, University of Waterloo, Waterloo, Ontario, Canada N2L 3G1

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ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 10, Downloads (12 Months): 154, Citation Count: 17

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Paul H Cheney , Robert I Mann , Donald L Amoroso, Organizational factors affecting the success of end-user computing, Journal of Management Information Systems, v.3 n.1, p.65-80, Summer 1986
	2	Compeau, D. R., and Higgins, C. A. Application of social cognitive theory to training for computer skills. Info Systems Research, in press.
	3	Deborah R. Compeau , Christopher A. Higgins, Computer self-efficacy: development of a measure and initial test, MIS Quarterly, v.19 n.2, p.189-211, June 1995 [doi>10.2307/249688]
	4	Jeff Moad, The training crisis: school's out!, Datamation, v.40 n.15, p.46-48, Aug. 1, 1994
	5	Lorne Olfman , Munir Mandviwalla, Conceptual versus procedural software training for graphical user interfaces: a longitudinal field experiment, MIS Quarterly, v.18 n.4, p.405-426, Dec. 1994 [doi>10.2307/249522]
	6	Santhanam, R., and Sein, M. K. Improving end-user efficiency: Effects of conceptual training and nature of interaction, lnfo Systems Research 5, 4 (1994), 378-399.
	7	Sein, M. K., Bostrom, R. P., Olfman, L. Training end-users to computer: Cognitive, motivational and social issues. 1NFOR 25, (1987), 236-255.
	8	Maung K. Sein , Lorne Olfman , Robert P. Bostrom , Sidney A. Davis, Visualization ability as a predictor of user learning success, International Journal of Man-Machine Studies, v.39 n.4, p.599-620, Oct. 1993 [doi>10.1006/imms.1993.1075]
	9	Jane Webster , Joseph J. Martocchio, Microcomputer playfulness: development of a measure with workplace implications, MIS Quarterly, v.16 n.2, p.201-226, June 1992 [doi>10.2307/249576]
	10	Webster, J., and Martocchio, J. j. The differential effects of software training previews on training outcomes.J, of Mgmt, in press.

CITED BY 17

	Maung K. Sein , Robert P. Bostrom , Lorne Olfman, Re-conceptualizing IT training for the workforce of the future, Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research, p.233-241, March 26-28, 1998, Boston, Massachusetts, United States
	Lorne Olfman , Robert P. Bostrom , Maung K. Sein, A best-practice based model for information technology learning strategy formulation, Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce, April 10-12, 2003, Philadelphia, Pennsylvania
	Stephen C. Wingreen , J. Ellis Blanton , Marcy L. Kittner, The relationship between IT professionals' individual factors, training climate fit, and turnover intentions, Proceedings of the 2002 ACM SIGCPR conference on Computer personnel research, May 14-16, 2002, Kristiansand, Norway
	Radhika Santhanam , Dinesh Batra, Introduction to the special issue: the human-computer interface in information system design, ACM SIGMIS Database, v.29 n.1, Winter 1997
	Fred Niederman , Jane Webster, Trends in end-user training: a research agenda, Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research, p.224-232, March 26-28, 1998, Boston, Massachusetts, United States
	Ritu Agarwal , Thomas W. Ferratt, Recruiting, retaining, and developing IT professionals: an empirically derived taxonomy of human resource practices, Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research, p.292-302, March 26-28, 1998, Boston, Massachusetts, United States
	Albert H. Huang, A three-tier technology training strategy in a dynamic business environment, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Maren Simonsen , Maung K. Sein, Conceptual frameworks in practice: evaluating end-user training strategy in an organization, Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment, April 22-24, 2004, Tucson, AZ, USA
	Dinesh Batra , Nicole A. Wishart, Comparing a rule-based approach with a pattern-based approach at different levels of complexity of conceptual data modelling tasks, International Journal of Human-Computer Studies, v.61 n.4, p.397-419, October 2004
	Sam Snoddy, Jr. , David G. Novick, Post-training support for learning technology, Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation, October 10-13, 2004, Memphis, Tennessee, USA
	M. Adam Mahmood, Comprehensive bibliography, Advanced topics in end user computing, Idea Group Publishing, Hershey, PA, 2003
	Maung K. Sein , Maren Simonsen, Effective training: applying frameworks to practice, Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future, April 13-15, 2006, Claremont, California, USA
	Saurabh Gupta , Robert P. Bostrom, End-user training methods: what we know, need to know, Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future, April 13-15, 2006, Claremont, California, USA
	Jane I. Gravill , Deborah R. Compeau , Barbara L. Marcolin, Experience effects on the accuracy of self-assessed user competence, Information and Management, v.43 n.3, p.378-394, April 2006
	David Kang , Radhika Santhanam, A Longitudinal Field Study of Training Practices in a Collaborative Application Environment, Journal of Management Information Systems, v.20 n.3, p.257-281, Number 3/Winter 2003
	Muneo Kitajima , Peter G. Polson, A comprehension-based model of exploration, Human-Computer Interaction, v.12 n.4, p.345-389, December 1997
	Radhika Santhanam , Larry Seligman , David Kang, Postimplementation Knowledge Transfers to Users and Information Technology Professionals, Journal of Management Information Systems, v.24 n.1, p.171-199, Number 1 / Summer 2007