The control of information systems developments after implementation

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

The control of information systems developments after implementation

Full text

Pdf (725 KB)

Source

Communications of the ACM archive
Volume 27 , Issue 12 (December 1984) table of contents
Special section on management of information systems

Pages: 1218 - 1226

Year of Publication: 1984

ISSN:0001-0782

Authors

Rob Kling	Univ. of California, Irvine
Suzanne Iacono	Univ. of California, Irvine

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 11, Downloads (12 Months): 113, Citation Count: 28

Additional Information:

references cited by index terms collaborative colleagues

Tools and Actions:	Request Permissions Review this Article Save this Article to a Binder Display Formats: BibTeX EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/2135.358307 What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Niv Ahituv , Seev Neumann, Principles of information systems for management (2nd ed.), William C. Brown Publishers, Dubuque, IA, 1986
	2	Allison, G, The Essence of Decision: Explaining the Cuban Missile Crisis, Little Brown, Boston, 1971.
	3	Bardach, E. The Implementation Game: What Happens After a Bill Becomes a Law. MIT, Cambridge, Mass,, 1977.
	4	James I. Cash , James L. McKenney , F. Warren McFarlan, Corporate Information Systems Management: Text and Cases, McGraw-Hill Professional, 1992
	5	Coulam. R. Illusions of Choice: The F-111 and the Problem of Weapons Acquisition. Princeton Univ.. Princeton, N.J., 1977.
	6	David Dery, Computers in Welfare: The MIS-Match, Sage Publications, Inc., Thousand Oaks, CA, 1981
	7	John Evans Gessford, Modern Information Systems: Designed for Decision Support, Addison-Wesley Longman Publishing Co., Inc., Boston, MA, 1980
	8	Frederick Hayes-Roth , Donald A. Waterman , Douglas B. Lenat, Building expert systems, Addison-Wesley Longman Publishing Co., Inc., Boston, MA, 1983
	9	Peter G. W. Keen, Information systems and organizational change, Communications of the ACM, v.24 n.1, p.24-33, Jan. 1981 [doi>10.1145/358527.358543]
	10	Rob Kling, Automated welfare client-tracking and service integration: the political economy of computing, Communications of the ACM, v.21 n.6, p.484-493, June 1978 [doi>10.1145/359511.359528]
	11	Rob Kling, Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research, ACM Computing Surveys (CSUR), v.12 n.1, p.61-110, March 1980 [doi>10.1145/356802.356806]
	12	Kling, R., and Iacono, S. Behind the terminal: The backstage organization of computing in organizations, Working Paper. Public Policy Res. Org, Univ. Califorrtia. Irvine, 1983.
	13	Kling, R., and Iacono, S. Computing as an occasion for social control. 1. Sac. Issues, in press.
	14	Kling. R., and Scacchi, W. The web of computing: Computer technology as social organzation. Adv. Comput. 21, (1982).
	15	Lucas. H. Why Information Systems Fail. Columbia Univ. New York, 1975.
	16	Henry C. Lucas, Implementation: The Key to Successful Information Systems, Columbia University Press, New York, NY, 1981
	17	M. Lynne Markus, Power, politics, and MIS implementation, Communications of the ACM, v.26 n.6, p.430-444, June 1983 [doi>10.1145/358141.358148]
	18	Markus, M.L. Systems in Organizations, Pitman, Marshfield, Mass., 1984.
	19	Pettigrew, A.M The Politics of Organizational Decision Making, Tavis- Lock, London, 1973.
	20	Pfeffer, J. Power in organizations. Pitman, Marshfield, Mass,, 1981.
	21	Strauss, A. Negotiations: Order, Process, Structure, and Context. lossey- Bass, San Fransisco, 1978.

CITED BY 28

	Suprateek Sarker , Allen S. Lee, Using a positivist case research methodology to test a theory about IT-enabled business process redesign, Proceedings of the international conference on Information systems, p.237-252, December 1998, Helsinki, Finland
	Tom Butler , Brian Fitzgerald, A case study of user participation in the information systems development process, Proceedings of the eighteenth international conference on Information systems, p.411-426, December 14-17, 1997, Atlanta, Georgia, United States
	Duncan Sanderson, The CSCW implementation process: an interpretative model and case study of the implementation of a videoconference system, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.370-377, November 01-04, 1992, Toronto, Ontario, Canada
	Rob Kling, The social dimensions of computerization, ACM SIGCHI Bulletin, v.17 n.SI, p.337-339, May 1987
	Rebecca Koop , Rebecca Grant, Information systems and power: structural versus personal views, Proceedings of the 1993 conference on Computer personnel research, p.265-272, April 01-03, 1993, St Louis, Missouri, United States
	Sven J. Fischer , Jan Achterberg , Tsvi G. Vinig, Identifying different paradigms for managing information technology, Proceedings of the 1993 conference on Computer personnel research, p.37-55, April 01-03, 1993, St Louis, Missouri, United States
	Diane M. Strong , Steven M. Miller, Exceptions and exception handling in computerized information processes, ACM Transactions on Information Systems (TOIS), v.13 n.2, p.206-233, April 1995
	G. Walsham , T. Waema, Information systems strategy and implementation: a case study of a building society, ACM Transactions on Information Systems (TOIS), v.12 n.2, p.150-173, April 1994
	Kailash Joshi , William C. Perkins , Robert P. Bostrom, Some new factors influencing user information satisfaction: implications for systems professionals, Proceedings of the twenty-second annual computer personnel research conference on Computer personnel research conference, p.27-42, October 1986, Calgary, Canada
	Rob Kling , Roberta Lamb, IT and organizational change in digital economies: a socio-technical approach, ACM SIGCAS Computers and Society, v.29 n.3, September 1999
	M. Lynne Markus , Niels Bjørn-Andersen, Power over users: its exercise by system professionals, Communications of the ACM, v.30 n.6, p.498-504, June 1987
	Kalle Lyytinen, Different perspectives on information systems: problems and solutions, ACM Computing Surveys (CSUR), v.19 n.1, p.5-46, March 1987
	'Jon Jasperson , V. Sambamurthy , Robert W. Zmud, Social influence and individual IT use: unraveling the pathways of appropriation moves, Proceeding of the 20th international conference on Information Systems, p.113-118, December 12-15, 1999, Charlotte, North Carolina, United States
	Carol S. Saunders , Richard W. Scamell, Organizational power and the information services department: a reexamination, Communications of the ACM, v.29 n.2, p.142-147, Feb. 1986
	Morten Hertzum, Organisational implementation: a complex but under-recognised aspect of information-system design, Proceedings of the second Nordic conference on Human-computer interaction, October 19-23, 2002, Aarhus, Denmark
	Barry Wellman, Sociologists Engaging with Computers, Social Science Computer Review, v.24 n.2, p.139-149, May 2006
	Carol S. Saunders , Traci A. Carte , 'Jon Jasperson , Henry Croes , Weijun Zheng , Brian S. Butler, Power and information technology: a review using metatriangulation, Proceedings of the twenty first international conference on Information systems, p.339-350, December 2000, Brisbane, Queensland, Australia
	Rob Kling, Information systems, social transformations, and quality of life, ACM SIGCAS Computers and Society, v.20 n.3, p.76-85, Oct. 1990
	Peter J. Kammer , Gregory Alan Bolcer , Richard N. Taylor , Arthur S. Hitomi , Mark Bergman, Techniques for Supporting Dynamic and Adaptive Workflow, Computer Supported Cooperative Work, v.9 n.3-4, p.269-292, Aug. 2000
	Vikas Jain , Shivraj Kanungo, IS-enabled performance improvement at the individual level: evidence of complementarity, Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future, April 13-15, 2006, Claremont, California, USA
	Harold G. Levine , Don Rossmoore, Politics and the function of power in a case study of IT implementation, Journal of Management Information Systems, v.11 n.3, p.115-133, December 1994
	Harold G. Levine , Don Rossmoore, Diagnosing the human threats to information technology implementation: a missing factor in system analysis illustrated in a case study, Journal of Management Information Systems, v.10 n.2, p.55-73, September 1993
	Alon Peled, First-class technology - third-rate bureaucracy: the case of Israel, Information Technology for Development, v.9 n.1, p.45-58, January 2000
	J. Iivari, Implementation of in-house developed vs application package based information systems, ACM SIGMIS Database, v.21 n.1, p.1-10, Spring 1990
	Alice Robbin, Rob Kling In Search of One Good Theory, The Information Society, v.23 n.4, p.235-250, July 2007
	Indira R. Guzman , Kathryn R. Stam , Jeffrey M. Stanton, The occupational culture of IS/IT personnel within organizations, ACM SIGMIS Database, v.39 n.1, Febuary 2008
	Wilfred W. Wu , Song-Horng Lin , Yea-Yun Cheng , Cheng-Hwai Liou , Jui-Yuan Wu , Yi-Hua Lin , Frederick H. Wu, Changes in MIS research: status and themes from 1989 to 2000, International Journal of Information Systems and Change Management, v.1 n.1, p.3-35, November 2006
	Zahid Hussain , Nelarine Cornelius, Metaphorical analysis of social factors during information systems development, International Journal of Business Information Systems, v.2 n.1, p.21-40, November 2007