An investigation of user-led system design: rational and political perspectives

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

An investigation of user-led system design: rational and political perspectives

Full text

Pdf (619 KB)

Source

Communications of the ACM archive
Volume 27 , Issue 12 (December 1984) table of contents
Special section on management of information systems

Pages: 1202 - 1209

Year of Publication: 1984

ISSN:0001-0782

Authors

Charles R. Franz	Univ. of South Carolina, Columbia, SC
Daniel Robey	Florida International Univ., Tamiami Trail, FL

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 12, Downloads (12 Months): 104, Citation Count: 18

Additional Information:

references cited by index terms review collaborative colleagues

Tools and Actions:	Request Permissions Review this Article Save this Article to a Binder Display Formats: BibTeX EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/2135.2138 What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Allporl, G.W. Personality: A Psychological Interpretation. Holt, New York, 1937.
	2	Beau, A.S., and Radnor. M. The role of intermediaries in the implementation of management science. TIMS Stud. Manage Sci. 13. (1979). 121-137.
	3	Boland, R.J., Jr The process and product of system design. Manage. Sci. 24, (1978), 887-898.
	4	Boland, R.J., Jr., and Pondy. L.R. Accounting in organizations: A union of natural and rational perspectives. Account., Organ. Sac. 8, (1983) 223-234.
	5	Borum, F, A power-strategy alternative to organizational development, Organ. Stud. 1, (1980), 123-146.
	6	Burrell, G., and Morgan, G, Sociological Paradigms and Organizational Analysis. Heinemann, London, 1979.
	7	Campbell. D.T., and Stanley, IC. Experimental and Quasi-Experimental Designs for Research. Rand-McNally, Chicago, 1963.
	8	James I. Cash , James L. McKenney , F. Warren McFarlan, Corporate Information Systems Management: Text and Cases, McGraw-Hill Professional, 1992
	9	Cook. TD., and Campbell, D.T, Quasi-Experimentatiom Design and Analysis Issues for Field Settings, Rand-McNally, Chicago. 1970.
	10	Danziger, J,N., Duttou. W.H., Kling. R., and Kraemer. K.L Computers and Politics. Columbia Univ. Press, New York, 1982.
	11	Faldman, M.S., and March, J.G. Information in organizations as sigual and symbol, Adm. Sci. Q. 26, (1981), 171-180.
	12	Fuerst, W.I., and Cheney, P.H. Fanlors affecting the perceived utilization of computer-based decision support systems in the oil industry. Decis. Sci. 13, (1982), 554-569.
	13	Ives, B., and Olson, M,H. User involvement and MIS success: A review of research, Manage, Sci. 30. (1984), 586-603.
	14	King, W.R., and Rodriguez, J.I., Participative design of strategic decision support systems: An empirical assessment, Manage. Sci. 27, (1981), 717-726.
	15	Rob Kling, Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research, ACM Computing Surveys (CSUR), v.12 n.1, p.61-110, March 1980 [doi>10.1145/356802.356806]
	16	Lockatt, G. and Polding. E. Organizational linkages and O.R. projects, Eur. J. Oper. Res. 7, (1981), 14-21.
	17	Henry C. Lucas, Jr., The analysis, design, and implementation of information systems (3rd ed.), McGraw-Hill, Inc., New York, NY, 1985
	18	Luthans, F., and Davis, T.R.V. An idiographic approach to organizational behavior research: The use of single case experimental designs end direct measures. Acad. Manage. Rev. 7, (1982), 380-391.
	19	Markus. M.L. Systems in Organizations: Bugs and Features. Pitman, Marshfield, Mass., 1084.
	20	Meyer, A.D. How ideologies supplant formal structures and shape responses to environments, J, Manage. Stud. 19, (1982), 45-61.
	21	Meyer. J.W., and Rowan. B, Institutionalized organizations: Formal structure as myth and ceremony. Am J. Social. 83, (1977), 340-363.
	22	Mintzberg. H. Power In and Arand Organizations. Prentice-Hall, Englewood Cliffs, N.J., 1983.
	23	Pfeffer, J. Power in Organizations, Pitman, Marshfield. Mass., 1981.
	24	Robey, D. User attilndes and management information system use. Acad Manage, J. 22, (1979), 527-538.
	25	Robey, D. Conflict models for implamantaiion research. In Applications of Management Science, R.L. Schultz and M.J. Giuzberg, Eds. JAI Press, Greenwich, Conn., 1984.
	26	Robey, D., and Farrow, D.L User involvement in information syslem development: A conflict model and empirical test. Manage, Sci. 28, (1082), 73-85.
	27	Robey, D., and Markus, M.L. Rituals in information system design. MIS Q. 8. (1984), 5-15.
	28	Sanday, P.R. The ethnographic paradigm(s). Adm. Sci. Q. 24, (1979), 527-538.
	29	Van Maanen, J. The fact of fiction in organizational ethnography, Adm. Sci. Q. 25, (1979). 539-550.
	30	Weinar, B. Achievement Motivation and Attribution Theory. General Learning Press, Morristown, N.J., 1974.

CITED BY 18

	Diane M. Strong , Steven M. Miller, Exceptions and exception handling in computerized information processes, ACM Transactions on Information Systems (TOIS), v.13 n.2, p.206-233, April 1995
	Carol S. Saunders , Traci A. Carte , 'Jon Jasperson , Henry Croes , Weijun Zheng , Brian S. Butler, Power and information technology: a review using metatriangulation, Proceedings of the twenty first international conference on Information systems, p.339-350, December 2000, Brisbane, Queensland, Australia
	Magnus Mähring, Managerial control over IT projects: control, forms, commitment, and dominant coalitions, Proceedings of the international conference on Information systems, p.336-340, December 1998, Helsinki, Finland
	Joe Nandhakumar , Matthew Jones, Designing in the dark: the changing user-developer relationship in information systems development, Proceedings of the eighteenth international conference on Information systems, p.75-88, December 14-17, 1997, Atlanta, Georgia, United States
	M. Lynne Markus , Niels Bjørn-Andersen, Power over users: its exercise by system professionals, Communications of the ACM, v.30 n.6, p.498-504, June 1987
	Kalle Lyytinen, Different perspectives on information systems: problems and solutions, ACM Computing Surveys (CSUR), v.19 n.1, p.5-46, March 1987
	Jacob Nørbjerg , Philip Kraft, Software practice is social practice, Social thinking: software practice, MIT Press, Cambridge, MA, 2002
	Harold W. Webb , Surya B. Yadav, Quality factors for DMSS assessment: an application of research frameworks, Decision making support systems: achievements, trends and challenges for, Idea Group Publishing, Hershey, PA, 2002
	Alan R. Dennis , Glenda S. Hayes , Robert M. Daniels, Jr., Business process modeling with group support systems, Journal of Management Information Systems, v.15 n.4, p.115-142, March 1999
	William L. Fuerst , James M. Ragusa , Efraim Turban, Expert systems and multimedia: examining the potential for integration, Journal of Management Information Systems, v.11 n.3, p.155-179, December 1994
	Daniel Robey , Larry A. Smith , Leo R. Vijayasarathy, Perceptions of conflict and success in information systems development projects, Journal of Management Information Systems, v.10 n.1, p.123-139, June 1993
	Kathy McGrath, Affection not affliction: The role of emotions in information systems and organizational change, Information and Organization, v.16 n.4, p.277-303, January, 2006
	Bo Dahlbom , Lars Mathiassen, Systems development philosophy, ACM SIGCAS Computers and Society, v.22 n.1-4, p.12-23, Oct. 1992
	Daniel Robey , Richard Welke , Daniel Turk, Traditional, iterative, and component-based development: A social analysis of software development paradigms, Information Technology and Management, v.2 n.1, p.53-70, January 2001
	J. Iivari, Implementation of in-house developed vs application package based information systems, ACM SIGMIS Database, v.21 n.1, p.1-10, Spring 1990
	Anand Jeyaraj , Rajiv Sabherwal, Adoption of information systems innovations by individuals: A study of processes involving contextual, adopter, and influencer actions, Information and Organization, v.18 n.3, p.205-234, January, 2008
	Karlheinz Kautz, User participation and participatory design: topics in computing education, Human-Computer Interaction, v.11 n.3, p.267-284, September 1996
	Sameh Al-Natour , Hasan Cavusoglu, The strategic knowledge-based dependency diagrams: a tool for analyzing strategic knowledge dependencies for the purposes of understanding and communicating, Information Technology and Management, v.10 n.2-3, p.103-121, September 2009

INDEX TERMS

Classification:
J. Computer Applications

K. Computing Milieux
K.4 COMPUTERS AND SOCIETY
K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
K.6.1 Project and People Management
Subjects: Systems analysis and design

General Terms:
Design, Management, Performance, Theory

Keywords:
MIS, Management Information Systems, systems analysis design, user-led design

REVIEW

"Barrett Hazeltine : Reviewer"

System development can be viewed as both a rational and a political process. The political view stresses the actors' private interests and strategies for controlling the design process. The paper is based on an intensive two-year study of the de more...

Collaborative Colleagues:

Charles R. Franz: colleagues

Daniel Robey: colleagues

Adobe Acrobat

QuickTime

Windows Media Player

Real Player