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ABSTRACT
Advocates of user-centered design and participatory design, also referred to as “work practice practitioners” include computer scientists, systems designers, software engineers, social scientists, industrial and graphic designers, marketing, sales, and service personnel. Working singly or in teams, we have been identifying and combining effective techniques and methods of: gathering data, interacting with user participants, representing activities and observations, and integrating findings with the design and construction of new technologies.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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CITED BY 15
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Helena Karasti, Bridging the analysis of work practice and system redesign in cooperative workshops, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.185-195, August 18-20, 1997, Amsterdam, The Netherlands
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Barbara Katzenberg , Fred Pickard , John McDermott, Computer support for clinical practice: embedding and evolving protocols of care, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.364-369, November 16-20, 1996, Boston, Massachusetts, United States
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Jeanette Blomberg , Mark Burrell , Greg Guest, An ethnographic approach to design, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
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Jakob Bardram , Claus Bossen , Andreas Lykke-Olesen , Rune Nielsen , Kim Halskov Madsen, Virtual video prototyping of pervasive healthcare systems, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, June 25-28, 2002, London, England
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