Making use

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	17	Norman, D.A. Cognitive engineering. In User Centered System Design. D.A. Norman and S.W. Draper, Eds. Eribaum, Hillsdale, N.J., 1986, pp. 31-62.
	18	S. T. Pope , A. Goldberg , L. P. Deutsch, Object-oriented approaches to the software life cycle using the Smalltalk-80 system as a CASE toolkit, Proceedings of the 1987 Fall Joint Computer Conference on Exploring technology: today and tomorrow, p.13-20, December 1987, Dallas, Texas, United States
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	23	Mark K. Singley , John M. Carroll, Synthesis by analysis: five modes of reasoning that guide design, Design rationale: concepts, techniques, and use, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1996
	24	Singley, M.K., Carroll, J.M., and AI- pert, S.R. Psychological design rationale for an intelligent tutoring system for Smalltalk. in Em~ncal Studies of Programmers, Fourth Workshop, J. Koenemann-Belliveau, T. Moher, and S.P. Robertson, Eds. Ab!ex, Norwood, N.J., 1991, pp. I96-209.