A conceptual model of groupware

ABSTRACT

This paper discusses a conceptual model of groupware consisting of three complementary components or models: a description of the objects and operations on these objects available in the system; a description of the activities (and their orderings) that the users of the system can perform; and a description of the interface of users with the system, and with other users.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Theory and models

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING

General Terms:
Theory

Keywords:
CSCW, collaboration technology, coordination model, groupware, ontological model, system modelling, user interface model